Dental Receptionist/Biller - ZDRS Management Inc - Wayland, MA

Permanent Dental Receptionist / Front Desk Job

Wayland, MA

Job Description

Job SummaryWe are seeking a dedicated and organized Dental Receptionist/biller to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks such as insurance verification, treatment planning. This role requires proficiency in dental office procedures, including scheduling appointments, handling patient inquiries, and maintaining accurate patient records. It is a back office job and can be hybrid. Pay based on experience. Will train ( Pay will be according to training required)
Duties

Schedule and confirm appointments using Dentrix software.
Handle phone systems efficiently, addressing patient inquiries and concerns.
Process patient information and maintain accurate records in compliance with HIPAA regulations.
Assist with dental billing and coding, including familiarity with ADA codes.
Collaborate with dental staff to ensure smooth office operations.
Manage insurance verification processes, including Medicare and other insurance providers.
Maintain cleanliness and organization of the reception area.

Qualifications

Previous experience in a dental or medical administrative support role is preferred.
Proficiency in dental software such as Dentrix is a plus; familiarity with Epic or Meditech is advantageous.
Strong knowledge of medical billing and coding practices.
Excellent communication skills, both verbal and written.
Ability to multitask effectively in a fast-paced environment.
Strong organizational skills with attention to detail.
Ability to work collaboratively within a team setting.

We look forward to welcoming a new member who is passionate about providing excellent patient care and supporting our dental practice's operational needs.
Job Types: Full-time, Part-time
Pay: $20.00 - $26.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday
Rotating weekends

Experience:

Customer service: 1 year (Preferred)
Dental terminology: 1 year (Required)
Computer skills: 1 year (Preferred)

Experience:

Customer service: 1 year (Preferred)
Dental terminology: 1 year (Required)
Computer skills: 1 year (Preferred)

Experience:

Customer service: 1 year (Preferred)
Dental terminology: 1 year (Required)
Computer skills: 1 year (Preferred)

Ability to Commute:

Wayland, MA 01778 (Required)

Ability to Relocate:

Wayland, MA 01778: Relocate before starting work (Required)

Work Location: Hybrid remote in Wayland, MA 01778

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