Dental Receptionist @ Towncare Dental Associates of Homestead - Dental Care Alliance - Homestead, FL

Permanent Dental Receptionist / Front Desk Job

Homestead, FL

Job Description

Overview:

Towncare Dental of Homestead is currently hiring a full-time bilingual (english/spanish) Dental Receptionist for our office located in Homestead, FL 33033. Our ideal candidate will have a minimum of 2+ years experience working in a dental office handling various insurance plans; processing payments; and reviewing posting audits. We are looking for candidates that have exceptional customer service skills; strong communication skills; and the abilities to multi task, prioritize and follow up to ensure best practices. We offer a competitive salary, plus benefits.
Responsibilities:

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.


Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voice-mail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications:

Experience working in a dental health-care office
Knowledge of insurance plans (HMO/PPO)
Experience answering telephone
Must have exceptional customer service skills
Must be bilingual (English & Spanish)


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