Dental Receptionist - Children's Dentistry of Arlington - Arlington, VA

Permanent Dental Hygienist Job

Arlington, VA

Job Description

Job SummaryWe are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front office operations of our dental practice. This role requires a blend of administrative skills and a passion for patient care, ensuring a welcoming environment for all visitors.
Duties

Greet patients warmly and manage their check-in and check-out processes.
Schedule appointments efficiently while considering patient needs and office availability.
Review and maintain accurate patient documentation, including medical records and billing information.
Handle incoming calls and inquiries with professionalism, providing information about services offered.
Process insurance claims and verify patient insurance coverage using ICD-9 and ICD-10 codes.
Assist in maintaining an organized office environment, including filing and managing medical records.
Collaborate with dental staff to ensure smooth patient flow and optimal service delivery.
Address patient concerns or questions regarding treatment plans or billing in a courteous manner.

Requirements

Proven experience as a medical receptionist or in a similar role within a healthcare setting.
Familiarity with medical billing processes and insurance verification.
Proficient in using electronic health record systems; experience with Athenahealth is preferred.
Strong customer service skills with the ability to communicate effectively with patients and staff.
Knowledge of ICD-9 and ICD-10 coding standards is desirable.
Excellent organizational skills with attention to detail for documentation review.
Ability to multitask in a fast-paced environment while maintaining professionalism.
High school diploma or equivalent; additional certifications in healthcare administration are a plus.

Job Type: Full-time
Pay: $21.27 - $22.36 per hour
Expected hours: No more than 35 per week
Medical Specialty:

Pediatrics

Schedule:

8 hour shift
Monday to Friday

Experience:

Customer service: 3 years (Required)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Ability to Commute:

Arlington, VA 22204 (Required)

Ability to Relocate:

Arlington, VA 22204: Relocate before starting work (Required)

Work Location: In person

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