Bilingual Dental Front Desk Manager - Prestige Smiles - Vermillion, SD

Permanent Dental Receptionist / Front Desk Job

Vermillion, SD

Job Description

OverviewWe are seeking a highly organized and detail-oriented Bilingual Front Desk Manager to oversee the daily operations of our front desk team. The ideal candidate will speak fluent Spanish and English, being responsible for ensuring a smooth and efficient front desk experience for both patients and staff, making sure the schedule is full and organized. We are looking for someone who is responsible and willing to do the extra mile to work on meting daily and monthly goals. This role requires strong leadership skills, excellent communication abilities, and a solid understanding of medical office procedures. The Front Desk Manager will play a key role in enhancing patient satisfaction while maintaining the highest standards of service.
Duties

Supervise and train front desk staff to ensure exceptional customer service and adherence to office protocols.
Dental experience, at least 1 years.
Manage patient scheduling, check-in, and check-out processes efficiently.
Oversee insurance verification processes and ensure accurate documentation of patient records.
Review medical records for completeness and compliance with health information management standards.
Utilize Meditech software for managing patient information and documentation.
Maintain knowledge of medical terminology, ICD-9 coding, and relevant healthcare regulations.
Handle patient inquiries and resolve any issues or complaints in a professional manner.
Collaborate with clinical staff to ensure seamless communication between front desk operations and patient care services.
Implement policies and procedures to improve workflow and enhance patient experience.

Skills

Proficiency in Meditech software is preferred.
Strong understanding of medical terminology, ICD-9 coding, and health information management practices.
Experience with medical records management and documentation review.
Ability to verify insurance information accurately.
Excellent 10 key typing skills for efficient data entry.
Bilingual candidates are highly encouraged to apply to enhance communication with diverse patient populations.
Previous experience in a dental office setting is a plus but not required.
Exceptional organizational skills with attention to detail.
Strong interpersonal skills with the ability to lead a team effectively.

Join our dedicated team as a Front Desk Manager where you can make a significant impact on the patient experience while fostering a positive work environment!
Job Type: Full-time
Expected hours: 30 – 40 per week
Benefits:

Dental insurance

Schedule:

Monday to Friday

Work Location: In person

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