Dental Insurance Verification Specialist - Summit Family Dental - Hermitage, TN

Permanent Dental Receptionist / Front Desk Job

Hermitage, TN

Job Description

Join Our Summit Family Dental Team!
Job Title: Dental Insurance Verification SpecialistCompany Name: Summit Family DentalLocation: Hermitage, TNStart Date: January 2, 2025
About Us:At Summit Family Dental, led by Dr. Christian Brown, we pride ourselves on offering top-notch dental care in a compassionate and patient-centered environment. Our team is dynamic, high-performing, and committed to providing the best service to every patient. As we continue to grow, we are looking for a Dental Insurance Verification Specialist who can thrive in this fast-paced, collaborative environment and help us streamline insurance processes to ensure a smooth patient experience.
Position Overview:
We are seeking a Dental Insurance Verification Specialist with 3-5 years of experience in dental insurance to manage and verify insurance coverage for our patients. This role is integral to ensuring timely and accurate insurance verification, preventing billing delays, and maintaining a positive relationship with insurance providers. The ideal candidate will have a strong attention to detail, excellent time-management skills, and the ability to work independently while collaborating effectively with our team.
As part of a high-performing team, we are looking for a candidate who is kind, patient-focused, and a self-starter. You should be able to work efficiently under pressure while maintaining a positive attitude and providing exceptional service to our patients. If you have a strong background in dental insurance, enjoy working in a team-oriented environment, and are dedicated to getting the job done right, we would love to meet you!
Key Responsibilities:

Insurance Verification: Verify and validate patient insurance information prior to appointments, ensuring accurate coverage details and eligibility.
Benefit Confirmation: Confirm benefits, including coverage limitations, co-pays, and treatment authorizations, and communicate findings clearly to the dental team.
Pre-Authorization: Obtain pre-authorizations for procedures that require insurance approval.
Insurance Communication: Proactively reach out to insurance providers and patients to clarify coverage details, resolve discrepancies, and answer any insurance-related questions.
Billing Coordination: Work with the billing team to ensure accurate claims submission and coding.
Patient Interaction: Provide clear and kind communication with patients regarding their insurance benefits, out-of-pocket costs, and financial responsibilities.
Documentation: Maintain accurate and organized documentation in the patient management system for insurance verification, authorizations, and communications.
Ongoing Education: Stay current on industry changes, insurance policies, and reimbursement procedures to ensure the office is compliant and up-to-date.

Qualifications:

Experience: A minimum of 3-5 years of experience in dental insurance verification or a similar role in a dental office.
Attention to Detail: Strong attention to detail with the ability to catch discrepancies and ensure accuracy in all aspects of insurance verification.
Communication Skills: Excellent verbal and written communication skills, with the ability to explain insurance details to patients in a friendly and easy-to-understand manner.
Time Management: Ability to manage multiple tasks effectively, work under pressure, and meet deadlines while maintaining a high level of accuracy.
Self-Starter: Proactive and independent, able to take initiative and solve problems efficiently without constant supervision.
Team Fit: A kind, positive attitude and the ability to work collaboratively with a high-performing, dynamic team.
Technology Proficiency: Experience with dental management software (e.g., Dentrix, Eaglesoft, etc.) and Microsoft Office Suite.

What We Offer:

Competitive hourly pay ($18 - $24 per hour, depending on experience).
Full-time, Monday-Thursday 7:30 am - 5:00 pm schedule.
Dental benefits for self and immediate family.
Employee Discounts.
Monthly Bonus
Paid time off (PTO)
Holiday Pay
A supportive work environment that values professional growth and teamwork.
Opportunities for career advancement.

How to Apply:
If you are a motivated, detail-oriented professional with a passion for delivering exceptional service, we encourage you to apply! Please submit your resume and cover letter explaining why you’d be a great fit for our team at Summit Family Dental.
Summit Family Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:

401(k)
Dental insurance
Employee discount
Paid time off
Retirement plan

Schedule:

8 hour shift
Monday to Friday
No weekends

Experience:

Dental office: 3 years (Required)

Ability to Commute:

Hermitage, TN 37076 (Required)

Ability to Relocate:

Hermitage, TN 37076: Relocate before starting work (Required)

Work Location: In person

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