- Permanent Dental Receptionist / Front Desk Job
- Tampa, FL
Job Description
Overview:
Dental Hygiene Coach
Dental Care Allianceââ¬â¢s (DCA) mission is to advance the practice of dentistry by partnering with and supporting dental professionals to create a lifetime of healthy smiles. Headquartered in Sarasota, Florida, DCA currently supports over 400 allied practices and more than 1800 dentists and hygienists across 24 states. Our allied practices span all dental specialties, treating patients under more than 150 brand names. Join us as we shape the future of dentistry together!
DCA is seeking a knowledgeable, motivational, and proactive Dental Hygiene Coach to join our team in our Florida Southwest Region supporting the 17 local offices. The Dental Hygiene Coach will be responsible for training and supporting dental hygienists, helping them optimize patient care, refine their techniques, and enhance their professional skills. This role combines clinical expertise, coaching, and ongoing development to ensure that our dental teams deliver consistent patient care and maintain the highest standards of practice. Responsibilities:
Principle Duties and Responsibilities (Essential Functions):
Provide coaching and mentoring to dental hygienists on patient care, technique, and professional best practices through chairside one-on-one sessions and group training.
Develop individualized plans to enhance clinical skills and address performance gaps.
Offer constructive feedback, guidance and support to build confidence and improve the quality of care provided.
Enforce training programs for the latest dental hygiene techniques, tools, and patient management systems including, but not limited to Guided Biofilm Therapy, Denticon, Curodont, Overjet AI, Oral ID and Biolase Laser.
Stay current on the latest dental care protocols and procedures to ensure training materials are up-to-date.
Assist dental hygienists in improving patient communication, education and care techniques.
Promote the important of preventive care and encourage best practices in patient interaction and education while monitoring and evaluating patient outcomes to identify areas for improvement.
Monitor key performance metrics to assess the success of coaching efforts and report progress to the management team.
Analyze trends in patient care outcomes to identify and address any consistent challenges or need and prepare progress reports on coaching activities and results.
Qualifications:
Active, state-issued Dental Hygiene license with a minimum of 5+ years of clinical experience.
A minimum of 3+ years of prior experience in coaching, mentoring, or training within a dental practice or similar healthcare setting is highly preferred.
Strong knowledge of dental hygiene practices, tools and patient care protocols.
Exceptional communication and interpersonal skills, with the ability to provide constructive feedback and foster professional growth tactfully.
Demonstrated ability to design, implement and track effective training programs.
Strong organizational skills and attention to detail.
Work Environment:
This role is performed within a professional environment and regularly uses standard office equipment and dental tools.
Physical Demands:
The physical demands described here represent those required to successfully perform the essential functions of the role. While performing the duties of this job, the employee will frequently need to walk, stand, sit, and reach with arms and hands. The role may also require occasional lifting, carrying, and other physical activities typical of a dental practice setting.
Competencies:
Communication Proficiency - Ability to read, analyze, and interpret general hygiene data and effectively communicate findings with team members and management.
Strategic Thinking - Ability to solve practical problems and navigate situations with limited standardization, using creative and critical thinking.
Performance Management ââ¬â Ability to develop processes and systems to ensure goals and objectives are consistently met efficiently and effectively.
Leadership - A commitment to developing people to meet both their career goals and the organizationââ¬â¢s goals. Places a high priority on professional development and encourages team members to take on developmental challenges.
Decision Making - Capable of making timely and sound decisions, even with incomplete information, by considering relevant factors and utilizing appropriate decision-making principles.
Strategic Mindset - Ability to anticipate future trends and implications, and translate them into actionable strategies. Develops competitive strategies that clearly align with organizational vision and goals.
