Dental Treatment Coordinator $40/hour - Village Dental Raleigh - Hickory, NC

Permanent Dental Receptionist / Front Desk Job

Hickory, NC

Job Description

Are you a passionate dental superstar? Do you have experience in dental office management, treatment coordination or similar roles? Are you looking for a new challenge, a clear path for growth and a higher salary? If so, Village Dental may be the place for you.

As a Dental Office Treatment Coordinator you will guide patients through their treatment journey, from scheduling appointments and arranging finances, to coordinating pre op and post op care for sedation procedures. Become the advocate patients trust for their dental health and well-being.

Who we are: https://youtu.be/cIN6OZKLq7U

Why choose us?


Competitive pay: We are offering $40/h, significantly higher than the area average.
Growth opportunities: Join a thriving dental group with multiple locations and a focus on sedation dentistry. We're expanding and have a strong track record of promoting from within.
Cutting-Edge environment: Be part of a team that prioritizes patient care, innovation, and professional development.


Benefits offered:


Paid time off and paid holidays
Health insurance benefit
Free dental care
401K
Village Dental uniforms and other swag


Ideal Candidate:


Minimum of 5 years of experience working in a dental office
Ideally 2 years of dental assisting experience


Ability to project a positive, warm and professional image in person and on the phone
Must be articulate and service-oriented
Ability to multi-task, take initiative and anticipate needs of others
Reliable and prompt; available for at least 35 hours per week
Works well in a team, with humor, enthusiasm, and joyful consideration of others.


Daily Responsibilities


Know every patient on your doctor's schedule
Look ahead at the week and know what days are below 70% to goal and focus on filling those days
Work with FD/CA on fill the schedule protocol
Review schedule for next day - make sure all IV appointments have consents signed/scanned, payment made, sedation card complete,


sedation consult complete, post op reviewed and premeds sent

Know all patients on the schedule and possible SDS opportunities, be prepared with TX plans printed ahead of time
Follow up with patients added to the doctors schedule and triage to TX scheduled or get off the schedule if appointment not needed
Review new patients x-rays prior to meeting with DDS, meet for new patient exam and present TX plans
Schedule appointments- review consent forms, pre/post op instructions
Submit medical clearances as needed- follow up until received
Complete TC tracker throughout day
Follow up on patients that you have presented TX plans to - use TC tracker (2 days, 2 weeks, 2 months)
Document any NPE exams, consults, etc.
Pull reports for provider productivity, # of new patients and # of hygiene exam and review with DDS where they are to goals MTD
Answer the phone and help with check in/out as needed



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