Dental Customer Service/Front Desk Administrator - Dentistry of the Carolinas - Charlotte, NC

Permanent Dental Receptionist / Front Desk Job

Charlotte, NC

Job Description

Dental Customer Service/Front Desk Administrator - Prettyman Orthodontics Southpark
We are seeking a Dental Customer Service/Front Desk Administrator who has experience in the following areas:

Dental/Orthodontic office experience
Provides excellent customer service
Has a positive attitude and willingness to help others
Greeting patients
Collecting payment
Verifying patient insurance and financial information
Answering high-volume phones
Experience with Ortho2 software
Experience creating and maintaining a clinical schedule
Computer functions (Microsoft Office or similar)
Ability to operate office machinery to fax, photocopy, scan, and handle multi-line phone system
Patient communication as related to appointments, insurance, treatment plans, questions, finances & HIPAA privacy act
Takes a proactive approach to problem-solving
Leads by example
Possesses high school diploma

We are seeking experienced Front Desk/Administrative employees who are dependable, organized, and professional. We desire employees who efficiently and effectively solve problems and facilitate teamwork through example. We strive to create a working environment that is healthy and productive for all.
This position is full-time Monday-Thursday with select Fridays. Compensation is based upon experience; and, a competitive benefits package is included with offer of employment.
**While we appreciate everyone's individuality, the following does not adhere to our company policy: Visible body tattoos Facial piercings Abnormally colored hair (ex. blue, pink, purple, etc.)

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