- Permanent Dental Receptionist / Front Desk Job
- Kansas City, MO
Job Description
Compass Dental Services, a locally owned and operated group practice, is currently seeking a highly motivated Office Manager to join our Waldo Dental Care family. As the office leader, we are looking for someone with a strong knowledge of dental insurance, billing, and all the facets associated with running a successful Dental Practice. Candidates must possess the ability to create a collaborative environment with a developed and well-rounded staff focused on providing the absolute best patient care while effectively supporting clinicians. Responsibilities include; but not limited to-
All aspects of day-to-day office operations and patient experience
Model outstanding patient service, written, verbal, and other communication skills.
Focus on increasing revenue and profit; controlling costs to meet or exceed monthly budgets
Coach and mentor all staff members to optimal patient service levels, identifying strengths and areas of opportunity always to deliver an unequaled patient experience
Collaborate with front office staff, setting expectations and monitoring patient flow by effectively reviewing appointments and making necessary adjustments to the schedule
On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet patient and business needs
Train office team members to perform duties in a timely and accurate manner, auditing work to confirm quality and convenient, providing additional training as needed.
Partner with Operations Manager for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings.
Maximize patient flow and productivity through a well-equipped team aiming to exceed patient expectations, leaving a positive, lasting impact.
Inventory management and supply orders complying with a monthly budget and company policies
Partner with Dentists and Associates to promote clinical and administrative leadership
Performs other duties as assigned
About you:
Minimum of 5 years of Dental management experience.
Strong leadership qualities and the ability to attract and retain a talented team.
Excellent verbal and written communication skills and the ability to make decisions independently.
Strong knowledge of dental insurance and billing
Highly organized and possess the ability to multitask and problem solve in a collaborative team environment.
Hands-on experience with computerized billing systems and Dental software
Knowledge of OSHA and HIPAA Compliance Standards
Excellent work ethic and passion for patient care
About us: Compass Dental Services is a locally owned and operated group practice with offices in Kansas City, Raytown, Independence, and Springfield, MO. Office Hours:
Monday, Wednesday, Friday, 8 am ââ¬â 6 pm.
Tuesday, Thursday 8 am ââ¬â 7:30 pm.
Saturday, 8 am ââ¬â 1 pm.
Must be available to work some Saturdays and some evening shifts
Benefits of joining our team:
Being part of an organization dedicated to surpassing patient expectations through a welcoming environment with patient care as the founding mission.
Professional Growth: We provide additional resources for continuing education and leadership development for future opportunities within a growing organization
A positive culture, where you can enjoy what you do and make a meaningful impact
Additional benefits including;
Competitive compensation
Healthcare
Paid vacation and holidays
Job Type: Full-time
