Dental Operations Manager - Stillwater Family Dental - Glencoe, MN

Permanent Dental Receptionist / Front Desk Job

Glencoe, MN

Job Description

We are seeking a dynamic and results-driven Operations Manager to oversee our daily operations and drive strategic initiatives. our growing team is hiring an experienced oversee the day to day operation of our clinic, lead daily operations manager.
This role will be daily contact between our General office manager and our team.
This amazing onsite opportunity is in beautiful Stillwater, MN Our doctors provide a range of services with the latest technologies including 3-d imaging, scanning and all aspects of care from children to aging adults. We strive to have a fun work environment while providing excellent patient care. We value continuing education at all levels.
We are looking for a self-driven leader. Who strives to encourage and communicate clearly with team members.
Responsibilities

Develop and implement strategic plans to enhance operational efficiency and achieve company goals.
Supervise daily operations, ensuring that all processes run smoothly and effectively.
Maintain a productive and efficient schedule to meet goals.
Billing, insurance, and claims management to meet collection goals.
Manage project timelines, resources, and budgets to ensure the successful completion of initiatives.
Drive process improvement initiatives to enhance productivity and reduce waste.
Manage scheduling for appointments and ensure efficient front desk operations
Provide exceptional customer service to patients and visitors, addressing inquiries and resolving issues
Utilize computer systems for data entry, appointment management and record–keeping
Handle multi-line phone systems, directing calls appropriately and maintaining phone etiquette
Lead marketing effort and maintaining a professional office environment
Collaborate with team members to enhance office workflow and patient experience.
Promote team engagement and positive reinforcement
Manage a productive schedule for the office.
Monitor key performance indicators (KPIs) to assess operational effectiveness and implement necessary improvements.

Requirements

Proven experience in operations management or a related field.
Strong strategic planning skills with the ability to execute plans effectively.
Demonstrated leadership abilities with experience in supervising teams.
Proficient in project management methodologies and tools.
Dental office systems experience minimum 3-5 years.
Proficiency with practice management software, Microsoft systems social media marketing.
Proven leadership experience REQUIRED
Desire to promote practice through social media and community involvement
Excellence in integrity, and professionalism.
Joy and teamwork
The ability to take constructive criticism for continued growth is REQUIRED

Job Type: Full-time
Pay: $50,000.00 - $68,000.00 per year
Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Tuition reimbursement

Schedule:

Monday to Friday
No nights
No weekends

Ability to Relocate:

Stillwater, MN 55082: Relocate before starting work (Required)

Work Location: In person

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