Dental Treatment Plan Coordinator - Soul Dental - New York, NY

Permanent Dental Receptionist / Front Desk Job

New York, NY

Job Description

Are you an experienced Dental Treatment Plan Coordinator seeking a new opportunity in the vibrant city of New York, NY? Join our prestigious dental clinic and become part of a dedicated team committed to providing exceptional patient care. Our modern office features state-of-the-art technology, including a Panoramic X-ray, Digital radiographs, an electric microscope, an Itero scanner, and more. We rely on the latest Dentrix software for efficient communication and operational streamlining within our practice.

Qualities We Seek in Candidates:

Strong focus on delivering outstanding customer service
Proficient in coordinating dental treatment plans, scheduling, charting, and conducting pre-treatment assessmentsSkilled in managing PPO insurance and service fees


About Us:
We are a successful multi-specialty dental practice focused on delivering top-notch customer service. Our workplace culture emphasizes growth, teamwork, and camaraderie, creating a positive and enjoyable professional environment. If you are a collaborative individual looking to join a close-knit and dynamic team, we encourage you to apply for this exciting opportunity in our practice.

Benefits Include:

Flexible role, with options for full-time or part-time
401(k) eligibility after one year of employment
Biannual preventative dental visits
Access to a reduced fee schedule
Supportive and collaborative workplace atmosphere
Compensation:
$25 - $28 hourly Responsibilities:

Welcome and assist patients during check-in and check-out procedures in a warm and friendly manner
Manage incoming emails and phone calls with promptness and courtesy
Efficiently organize and schedule appointments
Discuss and present treatment plans to patients
Provide patients with pre-treatment cost estimates and ensure effective communication
Confirm appointments made through Zoc Doc and online platforms
Maintain and update the daily schedule, including follow-up and recall reports
Collaborate closely with dentists and support staff to deliver outstanding service
Consistently demonstrate exceptional customer service skills
Qualifications:

Proficiency in Dentrix software is a must-have skill for effective communication within our dental practice environment
A friendly and task-focused demeanor is crucial for interactions with both patients and colleagues
Strong teamwork abilities are essential for successful collaboration within our dental clinic
Motivation and empathy towards patient care are highly valued qualities we look for in candidates
Previous experience in dental receptionist roles is preferred for this position
Enthusiasm and passion for the field of dentistry are key attributes we seek in potential team members
A goal-oriented approach focused on productivity is important for success in this role
Exceptional customer service skills are a requirement to ensure top-tier patient care delivery
Flexibility in scheduling to accommodate practice needs is a necessity for this position
About Company
Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors. With music playing in the background and a surrounding atmosphere with the latest technology, Soul Dental is truly a wonderful team environment where everyone can learn and grow.

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