Patient Care Coordinator/ Dental Receptionist - Merry Family Dentistry - West Bend, WI

Permanent Dental Receptionist / Front Desk Job

West Bend, WI

Job Description

## Job Overview
Merry Family Dentistry (formerly Downtown Family Dental) is seeking a dedicated Patient Care Coordinator/Receptionist to join our team. We are a well-established and respected dental office with a large community of loyal patients which has necessitated the building of a new facility which opened on September 3, 2024. The ideal candidate will be responsible for providing exceptional patient care and administrative support in a family like environment.
## Responsibilities
- Greet and assist patients in a friendly and professional manner
- Schedule patient appointments and follow-ups
- Maintain patient records and ensure accuracy of information
- Coordinate with clinical staff to ensure efficient patient flow
- Handle incoming calls, emails, and inquiries promptly and courteously
- Verify insurance coverage and process billing information
- Assist with office tasks such as filing, scanning, and data entry
## Qualifications
- Experience in a dental office setting is required
- Proficient in office administrative tasks
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
-One evening shift until 7:00 PM is required
Joining our team as a Patient Care Coordinator offers the opportunity to contribute to the well-being of our patients while working in a supportive environment that values teamwork and professional growth.
Job Type: Full-time
Expected hours: 32 – 38 per week
Benefits:

401(k) matching
Employee discount
Health insurance
Paid time off

Schedule:

Monday to Friday
No weekends

Work Location: In person

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