Dental Office - Front Desk Agent/Billing Coordinator - Dr Steven r Miller DDS Dr Camillo F Fontana DDS - Buffalo, NY

Permanent Dental Receptionist / Front Desk Job

Buffalo, NY

Job Description

Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. This is a full-time position with opportunities for growth and development.
Responsibilities:
- Greet and welcome visitors in a professional and friendly manner- Answer phone calls, respond to inquiries, and direct calls to appropriate staff members- Schedule appointments and manage the calendar for meetings and events- Perform data entry and maintain accurate records
- Submit electronic insurance claims and send electronic bills
- Collect payments and perform general accounting tasks.- Handle customer complaints or issues with professionalism and empathy
Skills:
- Previous experience working in a dental office or healthcare setting is a plus
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent organizational skills to manage multiple tasks and prioritize effectively
- Attention to detail to ensure accuracy in data entry and record keeping.
- Ability to work independently as well as part of a team
- Strong computer literacy, including proficiency in Microsoft Office Suite
- Experience in order entry, personal assistant tasks, project coordination, or transcription is beneficial
We offer competitive compensation based on experience and qualifications. Additionally, we provide opportunities for professional growth within our organization.
If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:

Employee discount
Paid time off

Schedule:

8 hour shift

Work Location: In person

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