Dental Receptionist - Orthodontics - Central Park North Orthodontics - New York, NY

Permanent Dental Receptionist / Front Desk Job

New York, NY

Job Description

Job Title: Patient Coordinator - Front DeskHours: Monday - Friday 8:30am - 5:00pm with a one hour lunchReports To: Office ManagerLocations: New York, New York
Summary of Company:
No Experience Necessary!
Brite Orthodontics creates beautiful smiles while building long lasting relationships! Our friendly staff strives to provide a positive and pleasant orthodontic experience to all our patients.
We are looking for an individual that is eager to learn about the industry, build relationships with co-workers and patients, has good attention to detail, and has excellent phone and communication skills.
Practice Responsibilities:

Schedule patients. Give school excuses and appointment slips.
Answer the telephone. Screen calls, take messages, and answer inquiries. Enter complete information in the computer that is needed on each new patient.
Greet patients and make them feel welcome in our office.
Follow up on all patients on the No Show report.
Complete emergency information when emergency patients call.

Schedule Management:

Make and distribute copies of the schedule. As schedule changes occur in the workday, notify chair side involved so the day sheets in the treatment area can be changed.

Patient Management:

Take responsibility of checking and correcting all patient statuses.
Inventory office supplies.
Take payments received at the desk. Post them. Give receipts.
Sort the mail.
Give list of all full and partial band / bonding starts to the doctor daily.
Help keep the reception area neat and tidy.
Update patient information in the computer as needed.
Follow up on all messages received.
Copy, file, and mail outgoing correspondence. File all incoming correspondence and x-rays.
Charge out credit cards being accepted in the office for payments.
Call new patient’s insurance to clarify coverage.

Skill/Abilities:

Interpersonal: Good interpersonal skills to maintain effective rapport with patients, parents, doctor, other staff members, and community.
Writing Skills: Letter composition skills, Legible handwriting
Verbal Skills: Effective verbal skills to communicate with patients and parents both in person and on the telephone. Pleasant telephone voice.
Problem Solving
Skills: Gentle persuasion skills in order to schedule effectively.

Qualifications:

Ability to commute to Harlem (3-4 days per week) and White Plains, NY (1 day per week)
Hospitality background a plus

Background Check Required
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:

Employee discount
Health insurance
Paid sick time
Paid time off
Paid training

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

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