Dental Office Manager - Marigold Family Dentistry - Holland, MI

Permanent Dental Assistant Job

Holland, MI

Job Description

Marigold Family Dentistry is looking for an experienced Dental Office Manager to join us in delivering excellent care to patients in a beautiful private office setting. Our ideal candidate is a creative, dynamic individual who can provide a fun, productive, organized, and safe work environment for our staff.
About Us:
Our wonderful current Office Manager is planning her retirement and will be available to ensure a smooth transition. We operate as a 2-doctor practice with 3 hygienists, 4 dental assistants and 2 front office administrators. Our team has worked together to develop our core values that guide every action we take. We are looking for an individual who can align with these ideals:
Respect: We treat our fellow staff members and patients with kindness, compassion, and stay accountable to each other’s needs.
Integrity: We value honesty, dependability and establishing a baseline of trust that guides our team and patient care.
Community: We are thankful for the support we give and receive from our families, friends and those we serve to enhance the wellbeing of our community.
Growth: We strive to gain more knowledge, confidence, and skill to provide quality and innovative care to our patients.
Organization: Through open communication, we implement systems that keep our operations running smoothly and efficiently.
Teamwork: We work collaboratively with our patients, hold ourselves personally accountable for our duties, and support one another to achieve our goals.
Joy: By emphasizing overall health and the importance of having fun, we maintain a joyous work environment for staff and patients alike.
These core values helped us develop Marigold Family Dentistry’s Purpose Statement:
We partner with you and your commitment to your health to bring you a beautiful smile through compassionate high-quality care.
The Ideal Candidate:
We are looking for a high-energy individual with a growth-oriented mindset to maintain streamlined and systemized operations. We value an individual who can achieve this while still being kind, compassionate and fun-loving. Your responsibilities include the following:
· Oversee patient relations and keeping track of Patient Satisfaction
· Human Resources Management: Maintaining proper records, supervising staff, coordinating staff payroll and benefits, new employee orientation, employee hiring/dismissal
· Regulatory Compliance: Ensuring OSHA/HIPAA/State and Federal regulations/Licenses and general maintenance are up-to-date
· Administrative Tasks: Maintaining Accounts Receivable, coordination of billing, and managing insurance claims
· Oversee efficient scheduling by other front office administrators, coordination with the back-office team, and motivating all staff to achieve goals.
· Knowledge of Treatment Plans and the ability to oversee the coordination of patient care
· Understanding Practice Key Performance Indicators (KPIs or Practice Metrics) and using them to think creatively to improve practice performance.
· Managing Individual and Department Staff Meetings with the Doctors.
· Marketing, Public Relations, and Social Media
· Experience with Eaglesoft would be wonderful!
The dynamic office manager we are searching for can manage these responsibilities while continuing to cultivate a culture of Joy at the practice. We spend a significant amount of our lives together, and promoting a positive work environment is imperative to us and our team.
Our practice has built lifelong relationships with multiple generations of families in the greater Holland community and we want an office manager to carry that connection into the next several decades. We welcome your application and look forward to meeting you!
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:

401(k) matching
Continuing education credits
Employee assistance program
Employee discount
Flexible spending account
Paid time off
Professional development assistance
Retirement plan

Schedule:

10 hour shift
Day shift
No nights
No weekends

Experience:

Management: 2 years (Required)

Ability to Commute:

Holland, MI 49424 (Required)

Ability to Relocate:

Holland, MI 49424: Relocate before starting work (Required)

Work Location: In person

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