Dental Front Office - Old Trolley Dental Associates - Summerville, SC

Permanent Dental Receptionist / Front Desk Job

Summerville, SC

Job Description

Job SummaryWe are seeking a dedicated and detail-oriented Dental Front Office member to join our private practice team at Old Trolley Dental Associates, one of the premier private practices in the area! The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional support to both patients and staff. This position involves a variety of administrative tasks, including managing patient records, assisting with insurance verification, and facilitating effective communication within the office.
Candidates need at least 2 years of dental specific administrative experience.
Primary Responsibilities
Must have deep knowledge of dental codes, dental insurance, and the ability to communicate with patients, building rapport to facilitate the care they deserve!
- estimating balances for treatment rendered for each patient before the day starts
-collecting amount owed and applying to provider on ledgers
-scheduling next phase of treatment upon check out (including estimated costs, scheduling to goal with proper overlap, etc). We have a full time Treatment Coordinator for all new patients and large/complex plans, but you would schedule simple plans for existing patients and act as a backup to ourTx Coordinator.
-creating payment plans, and applying payment plan payments to ledgers
- confirming doctor side appointments (text and online system goes out automatically, but phone calls for anyone not confirming via text)
- sending statements monthly and upon receipt of insurance payment if balance exists.
- working patient A/R lists systematically, tracking attempts, and sending to collections service as needed.
* we have an insurance coordinator that will typically handle verification/breakdowns and handle all insurance A/R for unpaid claims. You would be cross trained for this in case we need additional help.
- Dentrix knowledge is preferred
Benefits: Free dental care for you and your family, a percentage of your health insurance plan, paid time off, paid vacation days, group daily and quarterly bonuses (averaged nearly $3000 in 2023), matching 401k at 6%.
MUST have at least 2 years of dental admin experience, particularly insurance and treatment planning/estimates.
Job Type: Full-time
Pay: up to $26 per hour based on experience, job history and references
Please send updated resume with full employment history and references
Schedule:

Monday: 730-5pm
Tuesday: 7am to 5pm
Wed 7am to 530pm
Thursday 7am to 430pm
Friday: (every other) 830 to 1:30

Job Type: Full-time
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

No weekends

Application Question(s):

How many years of dental insurance experience do you have?

Ability to Relocate:

Summerville, SC 29485: Relocate before starting work (Required)

Work Location: In person

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