Dental Office Manager - Access Dental & Orthodontics - Springfield, IL

Permanent Dental Receptionist / Front Desk Job

Springfield, IL

Job Description

Job description
A Dental office manager supports and supervises all administrative duties in a dental office. They are responsible for the management of staff meetings, staff schedules, office budgets and production goals.
DUTIES & RESPONSIBILITIES:
Plan and manage dental business operations to ensure excellent patient support services.
Oversee daily office activities and provide direction and guidance to staff as needed.
Ensure that patient appointments, cancellations and last-minute adjustments are handled properly.
Respond efficiently to patient and doctor needs and inquires.
Ensure the delivery of quality dental care to patients.
Respond to patient queries and issues and ensure patient satisfaction.
Resolve patient issues in accordance with company polies and procedures, healthcare regulations and dental board standards.
Organize and present payment schedules with patients.
Manage specialist referral process.
Train, develop and manage staff to meet performance standards.
Develop promotional programs to attract more patients.
Assist in employee performance evaluation, promotion, termination, and retention activities.
Follow and enforce office policies and regulations.
Review and approve vacations, sick leave and personal leave for dental staff.
Identify areas of improvements and concerns and implement appropriate corrective actions.
Oversee staff scheduling as to ensure full coverage.
Organize and oversee supply purchases, equipment upgrades and operation expenses.
Run and analyze management reports.
Maintain patient data according to regulations and company policies.
Ensure that records are stored securely and in compliance with privacy and security regulations.
Adhere to all HIPAA regulations.
Take responsibility for the appearance and functionality of the dental office. All other duties as assigned.
QUALIFICATIONS:
Must have 1 year of recent and relevant experience working in the Dental field, preferably management.
Job Type: Full-time
Salary: $30,000.00 - $40,000.00 per year
Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Supplemental pay types:

Bonus pay based on Production

Experience:

Management: 1 year (Preferred)
Dental: 1 year (Preferred)

Work Location: In person
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Schedule:

Monday to Friday
Weekends as needed

Work Location: In person

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