Dental Front Office/Assistant Manager - Pineview Family Dental - Prescott, AZ

Permanent Dental Assistant Job

Prescott, AZ

Job Description

Our privately owned dental practice is seeking enthusiastic people to join our team who are as passionate about helping people smile as much as we are. We have a happy team culture built around supporting each other and finding fulfillment in all that we do. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position.
Position:

Front office/Assistant Manager

Joining PineView Family Dental means:

Becoming part of a patient-focused team that is dedicated to creating an unbelievable patient experience
Being surrounded by amazing patients and an incredible team
Working hard to exceed the expectations of our patients one smile at a time
Enjoying what you do and having fun with our team and patients
Striving to get better every day and building trust with our patients and community
Giving people confidence with healthy and happy smiles

Requirements:

Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management
3 years of experience with dental treatment coordination
Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills with team and patients
Must have experience and excel in dental insurance PPO plans (indemnity/ PPO/medicare)
Excel in all aspects of Dental Front Office including but not limited to: scheduling, answering calls, insurance breakdowns, electronic billing of claims, statements & posting payments, A/R, Treatment Planning, Recall, Pulling reports, etc.
Proficient in Dentrix, computer skills and ability to operate general office equipment
Be a team player, motivator, supporter with a positive attitude
Be driven, ambitious, motivated and passionate about dentistry.
Excellent, organizational skills, time management, Self Motivated, ability to prioritize & works efficiently, attention to detail, and comfortable working independently & with team
Exceptional oral and written communication skills, including strong spelling, grammar and punctuation

Responsibilities:

Assist in planning and managing dental business operations to ensure excellent patient support services.
Answer calls, schedule appointments, explain treatment plans to patients
Ensure that patient appointments, cancellations and last-minute adjustments are handled property
Respond efficiently to patient and doctor needs and inquiries
Ensure the delivery of quality dental care to patients
Respond to patient queries and issues and ensure patient satisfaction
Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
Assist in overseeing daily office activities and provide direction and guidance to staff as needed
Organize and present payment schedules with patients
Submit electronic claims/pre-auths/attachments
Post insurance payments & adjustments with accuracy
Post patient payments with accuracy
Enter Insurance benefit information accurately (including payment table separation, notes, etc.)
Understanding of referral process
Assisting in Training, development and managing staff to meet performance standards
Assist in employee performance evaluation, promotion, termination, and retention activities
Assist in Identifying areas of improvements and concerns and implement appropriate corrective actions
Assist in Overseeing staff scheduling as to ensure full coverage
Assist in Organizing and overseeing supply purchases at the best price
Run and analyze management reports
Maintain patient data according to regulations and company policies
Ensure that records are stored securely and in compliance with privacy and security regulations
Adhere to all HIPAA regulations
Take responsibility for the appearance and functionality of the dental office
All other duties as assigned

Benefits:

Paid Holidays
Weekly bonus plan
Paid vacation time
Paid sick leave
Competitive compensation with growth opportunities
Digital and paperless practice with additional technologies to make your job easier.
Continuing education reimbursement
Dental care for immediate family

Hours:

Monday-Wednesday 7:40am - 5:15pm
Thursday 7:40am - 3:00pm
32-38 hours weekly
4 day work-week

Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Expected hours: 32 – 38 per week
Benefits:

Continuing education credits
Dental insurance
Employee discount
Employee mentoring program
On-the-job training
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Professional development assistance
Uniform allowance

Schedule:

8 hour shift
No nights
No weekends

Work Location: In person

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