Dental Receptionist - Community First Health Centers - New Haven, MI

Permanent Dental Hygienist Job

New Haven, MI

Job Description

Are you looking for an amazing opportunity to “make a difference”?? Are you committed to providing excellent customer service in every interaction?? Then look no further…...

Community First Health Centers is looking for an exceptional Dental Receptionist to join our team!! The ideal candidate for this role will be enthusiastic, motivated and a team player. Under the supervision of the Dental Practice Manager, you'll provide initial and subsequent support to the dental clinic operations. This is done by performing clerical functions including collecting and updating patient identification, financial and personal information, answering the telephones and patient questions. This position will be located out of our New Haven, MI medical facility at 58144 Gratiot Avenue.

This is a full-time position, 40 hours per week. Hours will be gained by working 4 days per week, to be based on clinic/patient needs.

Daily responsibilities of our Dental Receptionist may include:

Politely answer the incoming calls, screening and/or forwarding when necessary
Politely greet all clients, assist with questions, concerns, check-in/out, payments, printing of visit summary and return to work/school documents as needed
Make and/or adjust client appointments accurately
Enter, update and/or verify client account information accurately in computer system
Effectively and efficiently triage
Scan forms into electronic medical record (EMR) system as necessary
Verification of client insurance information, verification of identity and obtain signatures when needed
Educate and enroll clients in our patient portal
Complete billing “jellybeans” in our EMR timely to reconcile any billing errors
Follow and complete office opening/closing procedures including daily receipts, cash and credit balances
Promote and maintain awareness of Agency programs, services and activities
Attend and participate in meeting(s), seminar(s), workshop(s), conference(s), etc. as needed/approved
Sign for deliveries paying special attention to any that may require refrigeration
Other duties as assigned



Community First Health Centers is a non-profit, Federal Qualified Community Health Center. We have been providing health care services through our nation’s health center program since 1975. We service Macomb and St. Clair counties with offices in Algonac, New Haven & Port Huron. While our focus will always be on the underserved, our doors are open to the entire community in which we practice. Our mission is to provide high quality, patient centered health care that is respectful, compassionate and accessible to all members of our community. Our care is customized to each patient and offered in a “patient first” atmosphere with exceptional customer service.


Why work for Community First Health Centers? We offer a competitive compensation and benefits package including;

Bi-Weekly Competitive Pay
Excellent Health Insurance through BCBS; Health Benefits with low premiums
Dental Coverage provided through Delta Dental
Vision Coverage provided through MetLife
100% Company Paid; Short Term Disability Coverage, Long Term Disability Coverage, Life Insurance & AD&D Insurance
Buy Up Option for Life & AD&D Insurance with guaranteed issue amount that negates underwriting
403(b) Thrift Savings Plan; 2% (up to 7%) annual salary employer contribution whether you participate or not!
Generous Holiday, Vacation and Personal time
Professional growth opportunities/cross training
Employee Recognition and Assistance Programs



Community First Health Centers: Improving the quality of life for our community!! Equal Opportunity Employer

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