Front Desk Dental Receptionist - Dr. Hadi Najam DDS - Albany, NY

Permanent Dental Receptionist / Front Desk Job

Albany, NY

Job Description

Our administrative team is focused on quality, service, and patient satisfaction. The Front Desk Coordinator is at the front line of all patient interaction and communication and assists the office in maintaining access to care. The Front Desk Coordinator reports directly to the Office Manager.
Front Desk Coordinator Responsibilities (include but are not limited to):
· Interact with patients in a positive professional manner via telephone and in person.
· Schedule and confirm appointments.
· Review and educate patients on treatment plans and financial responsibilities.
· Accurately confirm insurance benefits and communicate and collect patient payment obligations.
· Maintain and manage patient records, such as initial forms and paperwork.
· Adequately perform billing procedures with accurate data entry of all patient information.
· Accurately send personal account and insurance statements.
· Respond to requests for information.
· Maintain strict compliance to HIPAA regulations and patient privacy.
· Perform other job-related duties as assigned.
Qualifications
· Excellent customer service and communication skills.
· Proficiently understand medical and dental billing and claims.
· Positive attitude and energetic personality.
· Comfortable in computerized environment.
· Ability to multitask.
· Team player with a positive attitude.
Our dental office is looking for a dynamic, professional and detail-oriented team player for join our amazing team!Dental experience recommended not required
Qualifications:ï‚· working knowledge of MS Word, MS Excel, MS Outlook, and Internetï‚· Candidate should be positive and upbeat with a professional demeanorï‚· excellent communication skillsï‚· excellent customer service skillsï‚· experience in the dental field is a plusï‚· able to work in a fast-paced environment
Responsibilities include:ï‚· Schedulingï‚· Presenting financial arrangementsï‚· Answering phones with a pleasant demeanorï‚· insurance verificationï‚· General office dutiesï‚· Checking in patientsï‚· Calculate co-payments opportunity.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:

401(k)
Dental insurance
Free parking
Health insurance
Life insurance
Paid time off
Pet insurance
Vision insurance

Schedule:

Monday to Friday

Work Location: In person

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