Dental Front Desk Receptionist - Dental Partners of Brookline - Brookline, MA

Permanent Dental Receptionist / Front Desk Job

Brookline, MA

Job Description

Our practice here in Brookline is seeking a Front Desk Receptionist to support our team. In addition to greeting our patients when they enter the practice, this role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and some treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
Responsibilities:

Strive to provide a superior patient experience
Support patients within presenting treatment plans
Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
Scheduling to patient clinical needs
Collect copayments and verify insurance coverage
Schedule and confirm patient appointments.
Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments
Support office manager with company initiatives such as Adit, Recallmax, Aging, and Abella

Qualifications:

One year of experience
Versed in dental terminology and procedures
Orthotrac experience
Maintains a positive, collaborative, and supportive disposition with team and patients
Understands and complies with HIPAA and HITECH Act of 2009

The Front Desk Support Specialist Receives:

Practice hours that support work-life balance
Comprehensive support team
Full-time Employees are eligible for benefits including Medical, Dental, Flexible Spending Account, & 401(K) Plan

Job Type: Full-time
Benefits:

401(k)
Dental insurance
Health insurance

Schedule:

Monday to Friday

Work Location: In person

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