Dental Program Assistant - Arctic Slope Native Association LTD - Barrow, AK

Permanent Dental Receptionist / Front Desk Job

Barrow, AK

Job Description

Summary:Greet patients and visitors, and answer and route incoming telephone calls promptly and in a professional manner. Schedule dental patients for dental services, update patient registration and complete insurance verification. Qualification: Must be able to perform each essential job duty successfully and satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Functions:

Greet patients and/or visitors with courtesy.
Schedule patients for dental services appropriately.
Scan documents into dental record, complete and process ROIs for Dental Chart information as needed.
Support, update, and complete the patient registration process as needed (i.e. obtain and verify insurance information, record and update necessary personal information in EHR/RPMS and Dentrix, review patient rights, HIPAA disclosures, and secure required signatures for care).
Assemble and file charts for villages.
Assist in coordinating non-SSMH provider referrals and appointments.
Coordinate with the Dental Laboratories on active cases.
Coordinate with patient accounts department for payments owed, prior authorizations, deposits, etc.
Complete Data entry into RPMS for GPRA and Patient Education. Maintain a variety of recurring reports.
Assist in the maintenance of Dental Patient Continuing Care and Recall lists.
Record and direct follow-up for any patient compliments, complaints, or concerns in a timely fashion.
Work with hospital departments to help coordinate dental programs and department needs as directed.
Route patients for medical tests and services as needed.
Sanitize and maintain dental front desk equipment and waiting area furnishing, and report any significant needs to facilities, housekeeping, or IT staff.
Accompany and assist Dental Providers in the villages or schools as they provide dental services.
Travel to villages as assigned.
Education & Experience:

High school diploma or general education degree (GED).
One to two years of related experience or equivalent combination of experience and training preferred (examples: direct customer service or administrative experience, work force development courses or training related to computers and administrative tasks etc. may qualify).
Prior Experience working for SSMH Dental preferred.
Certification/Licensure:

CPR within 6 months of hire



Arctic Slope Native Association, Ltd.: Exercises its rights in Native Hire Preference, Contracting/Subcontracting and Employment Practices applicable by law Is committed to maintaining a drug free, smoke free workplace.

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