Dental Office Coordinator - Main Line Center for Oral Surgery & Implants - Bala Cynwyd, PA

Permanent Dental Receptionist / Front Desk Job

Bala Cynwyd, PA

Job Description

We are seeking multi-tasking, friendly, organized, and motivated Dental Office Coordinator to join our dental offices.
We are a thriving dental group practice offering a range of specialty services including Oral Surgery, General Dentistry, Periodontics, Pediatrics, and Orthodontics. We are seeking dedicated team members to join our successful private dental practices.
As the initial point of contact for our patients, you will represent the dental office with warmth and professionalism, providing exceptional patient service and support. Your role will involve actively listening to our patients and utilizing your genuine passion for dental care to meet their needs. We foster a positive company culture that values personal growth, teamwork, and mutual trust among team members.
Key Responsibilities:

Managing the new patient experience
Overseeing communication and practice management software
Handling multi-line inbound phone calls
Providing support to the clinical team
Managing patient benefits and treatment estimates
Conducting office tours for patients
Scheduling appointments
Communicating with patients via phone calls, texts, and emails
Ensuring compliance with regulations and coordinating necessary tasks
Presenting treatment options to patients
Processing payments and refunds
Performing administrative tasks such as faxes and scans
Maintaining office cleanliness and organization in collaboration with the clinical team
Recording and reporting office and department statistics
Assisting the dentist as needed
Taking x-rays
Performing additional duties as assigned by management.

Qualifications:

Healthcare education and/or work experience in the dental or medical field preferred.

Benefits (for full-time employees):
Health insurance, Paid time-off, Paid holidays, Discount on dental services
This position offers an incredible income opportunity, bonus and longevity in a low stress, first class environment and great pay.
All duties are performed under the guidance of Dental Care Providers (DCPs) and upper management.
Management retains the authority to adjust, amend, or supplement job responsibilities, either verbally or in written form, as deemed necessary.
Job Type: Full-time
Benefits:

Employee discount
Health insurance
Paid time off

Work Location: In person

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