Dental Assistant - Fenton Family Dental Silver Spring - ,

Permanent Dental Receptionist / Front Desk Job

Job Description

Job Description
Job Title: Dental Assistant
Reports To: Managing Dentist/Office Manager

Summary: Responsible for assisting the dentist in clinical treatment of patients.

CORE FUNCTIONS


Attend and contribute to daily huddle.
Attend and contribute to bi-weekly training.
Write clearly, concisely, logically, and legibly.
Demonstrate accuracy in spelling and basic math.
Speak, understand, and write grammatically correct English.
Demonstrate a thorough knowledge of dentistry.
Facilitate interoffice team communication with respectful and constructive problem solving techniques.
Understand and respect the behavior, attitude and beliefs in congruence with the values and vision of the practice.
Maintain a clean and uncluttered environment in the work area.
Focus conversations with patients and the patient or dentistry, avoiding personal problems or gossip.
Educate patients at every opportunity.
Greet each patient with a smile as welcomed guests to the practice.
Meet and greet all patients as welcomed guests to the practice.
Introduce each new patient to other team members (2-1 Transfer).
Listen to each patient?s needs.
Promote treatment plans and encourage patients to begin treatment.
Maintain an outgoing, friendly attitude with patients and team member at all times.
Ask each patient for a referral.
Complete tasks within given time frames.
Perform all other duties as assigned.
Answer questions from patient and team members cheerfully.
Contribute to team spirit.
Combine efficiency, productivity, and caring for patients in all actions.
Demonstrate exceptional human relation skills.
Dress according to office policy.
Monitor key indicators each day to evaluate attainment of its goals.
Complete a tem action plan at the end of every meeting.
Resolve conflict among team members quickly and fairly.
Maintain a professional demeanor at all times.
Answer the telephone by the third ring in a warm, friendly voice identifying the office, self and asking ?How may I help you??
Charge out procedure and electronically send claims.
Maintain and assist the Doctor with clinical notes.


ESSENTIAL FUNCTIONS
Clinical Tasks:


Maintain patient comfort and be sensitive to patient?s real or imagined fear of being alone in the treatment room.
Oversee supplies and equipment.
Possess exceptional human relation skills.
Ability to work with interruptions and manage multiple tasks.
Demonstrate exceptional manual dexterity.
Ability to complete tasks within time frame.
Turn on and off each day the x-ray machine, compressor, lights, water, nitrous and oxygen tanks, and suction system.
Use gloves, mask, eyewear, and lab coat with every patient.
Sterilize hygiene instruments and operative instruments.
Set up and break down rooms.
Disinfect room and equipment after each patient.
Place barriers on equipment in accordance with OSHA guidelines.
Introduce patient to Doctor enthusiastically.
Use intraoral camera to educate patients..
Follow Doctor?s recommendation for patient?s treatment plan.
Cross train in other areas of the office.
Maintain equipment ? suction lines & traps.
Keep abreast of products, services, and treatments
Attend continuing education courses annually.
Enter complete treatment plan into each chart.
Call each patient after difficult treatment.
Be sure treatment room is ready, stocked and disinfected before a patient is brought to the room.
Greet patient and introduce yourself when bringing the to the treatment room.
Review and update patient health history, dental history and dental charting at each visit.
Collect preliminary data prior to Doctor?s initial exam which would include necessary x-rays, full mouth charting ? including complete periodontal charting and Oral cancer screening.
Educate patients as to the condition of their oral health, their options for treatment, what to expect with/without treatment ? guiding them to an informed decision. (NOTE: Dental Assistants cannot diagnose, but are knowledgeable enough to inform patients of what the Doctor might recommend for treatment.)
Administer fluoride treatments.
Maintain inventory and place oral hygiene supplies to be ordered.
Try not to leave your patient unattended in the chair.
Accurately chart all procedures performed including date, services, necessary clinical notes (i.e. prognosis, treatment option, etc.), procedures and time needed for next visit and your initials.

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