Dental Front Desk Receptionist - Westwood Dental Group - Worcester, MA

Permanent Dental Receptionist / Front Desk Job

Worcester, MA

Job Description

Dental Front Desk Receptionist
Our practice, Westwood Dental Group, is seeking a full time Front Desk Receptionist to support our team to ensure an exceptional patient experience at our practice here in Wellesley. We are proud of our upbeat culture and commitment to supporting our wonderful patients.
Schedule: We're open Monday-Thursday.
Responsibilities:
As a Dental Front Desk Receptionist, your role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.

Strive to provide a superior patient experience
Support patients within presenting treatment plans
Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
Scheduling to patient clinical needs
Collect copayments and verify insurance coverage
Schedule and confirm patient appointments.
Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments

Qualifications:

One year of experience
Eaglesoft experience a plus
Versed in dental terminology and procedures
Maintains a positive, collaborative, and supportive disposition with team and patients
Understands and complies with HIPAA and HITECH Act of 2009

We look forward to speaking with you!
Job Type: Full-time
Benefits:

401(k)
Health insurance
Paid time off

Schedule:

8 hour shift
Day shift
No weekends

Work Location: In person

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