Dental Front Desk Receptionist - Hyannis Dental Partners - Lowell, MA

Permanent Dental Receptionist / Front Desk Job

Lowell, MA

Job Description

Hyannis Dental Partners is seeking a Front Desk Receptionist to support our team here on the Cape. In addition to greeting our patients when they enter the practice, this role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and some treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
Schedule: Mon - Fri (Open 7:30-5:30 and close at 3 on Fridays)
Responsibilities:

Strive to provide a superior patient experience
Support patients within presenting treatment plans
Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
Scheduling to patient clinical needs
Collect copayments and verify insurance coverage
Schedule and confirm patient appointments.
Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments

Qualifications:

One year of experience
Treatment planning and insurance experience is strongly preferred.
Experience using Dentrix is preferred.
Versed in dental terminology and procedures
Maintains a positive, collaborative, and supportive disposition with team and patients
Understands and complies with HIPAA and HITECH Act of 2009

The Front Desk Support Specialist Receives:

Practice hours that support work-life balance
Comprehensive support team
Full-time Employees are eligible for benefits including Medical, Dental, Flexible Spending Account, & 401(K) Plan

Job Type: Full-time
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Schedule:

Day shift
Monday to Friday

Work Location: In person

Read More

Job by