Patient/ Dental Treatment Coordinator - Coastal Dental Arts - Peabody, MA

Permanent Dental Receptionist / Front Desk Job

Peabody, MA

Job Description

New, beautiful and modern dental practice located in West Peabody, MA is looking to add a personable, and energetic team member!
Check out more about our special practice at www.cdentalarts.com & @cDentalArts on Instagram.
PLEASE READ: Please submit a resume and a cover letter answering the question: Why do you think you would make a great fit on our team?
Applicants will only be reviewed if directions are followed.
Are you a dedicated and empathetic professional with a passion for patient care, strong organizational skills, and experience in billing and treatment coordination? We invite you to join our growing dental practice as a Treatment Coordinator/Biller, where you will be instrumental in ensuring smooth financial processes and enhancing patient experiences.
As the main point of contact for patients regarding treatment plans and billing, you will foster a welcoming environment, assist with inquiries, and ensure efficient front-office operations. If you excel in communication, are detail-oriented, and are driven to provide exceptional patient care, this is the perfect opportunity for you!
As part of our team, you'll enjoy exciting benefits, including:
Dental Insurance - We care about the health and well-being of our team members. That's why we offer comprehensive dental insurance coverage, providing you and your eligible dependents with access to quality dental care.
Gym membership at LifeTime - As part of our commitment to your well-being, we offer a fully covered gym membership to help you maintain a healthy work-life balance and stay active.
Retirement Match - Plan for your future with confidence. We offer a retirement match program, helping you save for retirement and providing financial security down the road.
Quarterly celebrations - We believe in recognizing your hard work and celebrating our team's accomplishments. Enjoy quarterly celebrations and team-building events that bring us together to foster a positive and fun work environment.
Performance-based bonuses - Your dedication and contributions are valued, and we offer a performance-based bonus to reward your exceptional performance and dedication to our dental practice's success.
Continuing Education (CE) Courses - We believe in investing in the growth and development of our team members. You will have access to a variety of Continuing Education courses, enabling you to enhance your skills, stay current with industry trends, and further your career journey.
Uniform Allowance - We understand the importance of a polished and professional appearance in our industry. That's why we provide a generous uniform allowance, allowing you to maintain a consistent and well-presented image while representing our organization.
What We’re Looking For: We need someone with exceptional communication skills, a passion for patient care, and the ability to thrive in a fast-paced environment. Your enthusiastic, positive attitude will make a real impact on both our patients and team. You should be well-versed in handling dental insurance tasks such as verifying eligibility, understanding coverage, processing claims, and explaining benefits to patients. Confidence in discussing treatment plans and financial arrangements with patients is a must.
Key Responsibilities:

Patient scheduling and coordination of treatments
Extensive telephone and in-person communication with patients
Reviewing financial liabilities, accurate billing, and collecting co-payments
Confidently explaining treatment plans and handling all financial discussions with patients

What You Bring:

Upbeat, enthusiastic, and detail-oriented attitude
Ability to multi-task and self-motivate in a dynamic environment
Excellent listening and communication skills
Previous experience in a customer-facing upscale sales role.
Prior dental experience, with strong knowledge of dental insurance and patient financial coordination
A creative mindset with an eye for detail to contribute to marketing initiatives.
Excellent multitasking and time management skills to meet deadlines and handle various responsibilities.
A warm and caring personality, showing genuine care for patient needs and satisfaction.

If you're a proactive, organized, and compassionate professional eager to provide outstanding patient care, we encourage you to apply!
*** Exceptional Communicator, Proven Customer Service and Sales Experience in Luxury Products is Welcomed***
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan

Schedule:

Monday to Friday

Experience:

working in a dental office: 1 year (Required)

Work Location: In person

Read More

Job by