Dental Treatment Coordinator - Lifetime Dental Health - Columbus, OH

Permanent Dental Receptionist / Front Desk Job

Columbus, OH

Job Description

Lifetime Dental Health is a premier dental practice that has served the Columbus community for over 40 years. We are looking for an enthusiastic new treatment coordinator who makes each day and patient experience worth raving about! If you are enthusiastic about providing your patients' clinical and non-clinical outcomes, are a self-starter, love being part of and contributing to a supportive team, and have a commitment to doing your best each and every day, you have found your new dental home!
People and patients come first at Lifetime Dental Health. We invest in our team members by providing CE's during monthly lunch-in-learns, personalized coaching and trainings, and regular social and service activities. We seek naturally happy people who work hard, have fun, find solutions, pitch in, and make everyone around them better.
This is a full-time position (36-38 hours weekly).
Compensation for this Treatment Coordinator position includes:

Competitive hourly rate
Commission
Health Insurance
Dental Insurance (in-house)
401(k)
Paid time off and holidays
Career development

Treatment Coordinator Responsibilities:

Educate our patients regarding their treatment plans, answer any questions, and help them work through any financial considerations
Ensure we maintain compliance with regulatory and safety expectations
Help out greeting patients, answering phones, working with hygiene recall, confirming patients, billing, checking insurance benefits, and scheduling appointments
Assist, as needed, other clinical team members

Our ideal Treatment Coordinator candidates have or are:

A desire to make each patient's experience "rave worthy"
At least 1-2 years of experience working in a dental office (preferred)
Fluency and experience with explaining treatment plans to patients and helping them navigate insurance and financial arrangements
Terrific interpersonal skills
Generally computer savvy (experience with Open Dental a plus)
Sales experience
Capable of keeping up with a high-pace office
A willingness to grow, learn, and try new things

Candidates with dental assisting experience is not required, but is a huge bonus.
***Please complete the skills assessment. Candidates who do not complete the assessment may be rejected immediately.***
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off

Schedule:

8 hour shift
Day shift
No weekends

Experience:

Customer service: 1 year (Required)
Dental office: 1 year (Required)

Work Location: In person

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