Dental Treatment Coordinator/Insurance Specialist - Sunset Hills Dental, LLC - St. Louis, MO

Permanent Dental Hygienist Job

St. Louis, MO

Job Description

Responsibilities

Verify insurance benefits and provide estimates for treatment over the phone.
Guide patient to optimal decision regarding treatment options, within patient’s financial means.
Prepare estimates for unscheduled treatment and present to patients.
Note treatment estimates in patients’ files and note amount to be collected in appointment book.
Obtain insurance pre-authorizations for treatment and review with patient.
Confirm that payment will be made on day of appointment or make financial arrangements within practice guidelines.
Make meticulous notes in patient file and document center.
Coordinate scheduling with receptionists.
Accept payments by phone.
Field patient billing questions in a professional manner.
Negotiate fee increases with all network providers annually.
Maintain thorough and accurate patient financial records in Dentrix practice management software.

Qualifications

High school diploma or GED plus three years of experience working in a dental setting preferred.
Passion for quality customer service by phone and in person.
Proficiency with Dentrix practice management software.
Working knowledge of general dental operations.
Good understanding of dental insurance plans.
Excellent verbal and written communication skills.
Strong organizational skills and ability to meet deadlines.
Ability to thrive in a team environment and to contribute to team success.
Knowledge of Microsoft software applications preferred.

Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 32 per week
Benefits:

401(k)
401(k) matching
Disability insurance
Employee discount
Health insurance
Life insurance
Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Working in a dental setting: 3 years (Preferred)

Work Location: In person

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