Dental Receptionist - Citracado Dental Group - Escondido, CA

Permanent Dental Receptionist / Front Desk Job

Escondido, CA

Job Description

About Us:Citracado Dental Group is a leading, patient-focused dental practice dedicated to providing exceptional care and a welcoming experience. We pride ourselves on our professional and compassionate approach to dental care, and we’re looking for a motivated and friendly Dental Receptionist to join our team. If you have a strong background in customer service and dental insurance, we’d love to hear from you!
Position Summary:As our Dental Receptionist, you will be the first point of contact for patients, ensuring they feel comfortable and well-informed. This role requires someone who is organized, has excellent communication skills, and is familiar with dental insurance processes. You will handle scheduling, patient inquiries, insurance verification, and billing.
Responsibilities:

Greet and assist patients in a warm and friendly manner.
Schedule appointments
Verify and process patient insurance information, ensuring accurate entry of benefits.
Answer patient questions about insurance coverage
Maintain accurate patient records and ensure HIPAA compliance.
Collect payments, issue receipts, and manage patient accounts.
Assist with administrative tasks, including handling phone calls, emails, and messages.

Qualifications:

Previous experience as a Dental Receptionist or in a similar dental office role is preferred.
Knowledge of dental insurance plans, verification, and billing processes.
Proficient in dental practice management software (experience with Open Dental is a plus).
Strong organizational skills and attention to detail.
Excellent communication and customer service skills.
Ability to multitask in a fast-paced environment.

Benefits:

Competitive pay
Health and dental benefits
Paid time off and holidays
Continuing education opportunities

Join our team and help make a difference in our patients’ lives every day!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:

Life insurance
Uniform allowance
Vision insurance

Schedule:

Monday to Friday
Rotating weekends
Weekends as needed

Work Location: In person

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