Princess Dental Staffing
Front Office Coordinator needed at our brand new dental studio
- Permanent Dental Receptionist / Front Desk Job
- Phoenix, AZ
Compensation
20-28/hourWork Days
Wed, Thu, and FriExperience Required
any experience levelSoftware Experience
OtherJob Description
Job Title: Patient Coordinator / Front Office Coordinator
Pay Range: $20-$28/hr
Why work at The Smile Studio?
The Smile Studio is a privately owned start-up dental practice. Dr. Alexandra Burnham is looking to hire founding team members who are ready to deliver a stellar new patient experience to the Phoenix community!
Our standard is to have an unwavering commitment to excellence. We pride ourselves on delivering top-notch dental care with a focus on compassion, expertise, and innovation. Our state-of-the-art facility is equipped with the latest technology to ensure that our patients receive the highest standard of treatment in a comfortable setting. We, as a team, approach every task with enthusiasm and determination, always striving to deliver the highest standard of care with compassion.
About the role:
We are seeking a skilled and motivated Patient Coordinator to join our team. As a founding team member, you will play a crucial role in setting the standard and leading the way. If you have a passion for dentistry and enjoy working in a private practice environment, we would love to hear from you.
Requirements + Responsibilities:
Patient Coordinator Requirements
- 2+ Years of experience working in the dental industry is a requirement*
- Experience with insurance verification and dental billing is a requirement*
- Superior customer service experience and skills
- Proactive nature with strong initiative
- Strong verbal communication and listening skills
- Energetic and flexible
- Ability to multi-task and be a self-starter.
- Strong dental terminology
Responsibilities
- Welcome patients to the dental office
- Answer new patient phone calls and maintain a high conversion rate
- Verify dental insurance benefits
- Manage the patient schedule and book new patient appointments with a focus on efficiency
- Review financing options and payment plans to patient
- Work closely with Dr. Burnham on all operational matters for The Smile Studio
- Understand and explain insurance benefits and financial options in non-clinical terms
- Manage the Accounts Receivable process for the practice, with a focus on ensuring a healthy collections ratio
- Management and submittal of patient claims to insurance companies
- Perform basic accounting tasks such as taking patient payments and preparing billing statements
- Assisting Dr. Burnham with running reporting from the practice management software for KPI performance and review
- Additional duties may be assigned.
Practice Management Software: Curve Hero Dental Software - We will include a robust training upon onboarding.
Hours: The Smile Studio is a brand new start-up practice therefore will have a part-time schedule for a few months. The goal is to ramp up to a full-time schedule as soon as possible. Hours of clinical operation: Wednesday 8-3PM, Thursday 9-6PM, Friday 8-3PM. Some Mondays may be added 8-3PM.
Benefits:
- Bonus compensation
- Cell phone reimbursement
- Employee Discount, after 90 days of employment
- Benefit contribution $2,000/year
- 8 PTO days per year