Dental Receptionist - Thomas P. Shortell DDS - Mission, KS

Permanent Dental Receptionist / Front Desk Job

Mission, KS

Job Description

*Job Summary*
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and creating a welcoming atmosphere. We have a very fun upbeat office and look forward to welcoming a new team member
*Duties*
- Providing the patient with a good “first impression” as they walk in by greeting and helping them check in.
- Check insurance benefits prior to patient visit for current eligibility information
- Answer the phones in a timely manner. Scheduling patients over the phone using proper etiquette and helping the patient understand the purpose of their appointment.
- Coordinate with dental team to ensure patient flow and schedule efficiency
-Able to stay calm under pressure, confident, and patient
- Maintain a clean and organized front desk area
- Process and post payments onto patient ledger and handle transactions accurately
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Discuss treatment and financial arrangements, as well as other duties as assigned
*Experience*
- Experience in the Dental field is required ( 1 Year)
- Have exceptional organizational skills with attention to detail
-Have excellent writing and typing skills with proper spelling and grammar
- Be computer savvy
- Be able to accept feedback
- Strong customer service skills
- Candidate must have a "can do" attitude and be willing to go above and beyond to make our patient experience as pleasant and enjoyable as possible
- Ability to multitask in a fast-paced environment- Have a professional, tidy appearance
-Ability to work well with others is a must
- Familiarity with Dentrix and Microsoft word is a plus
Job Type: Full-time
Pay: $15.00 - $21.00 per hour
Expected hours: 36 per week
Benefits:

Employee discount
Paid time off

Schedule:

Monday to Friday
No weekends

Experience:

Dental clinic: 1 year (Required)

Ability to Commute:

Mission, KS 66205 (Required)

Work Location: In person

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