Dental Office Check Out - Facial Surgery Group - Charleston, MO

Permanent Dental Receptionist / Front Desk Job

Charleston, MO

Job Description

Facial Surgery Group is looking to add a financial coordinator to our fast paced team! The financial coordinator works very closely with the treatment coordinator to ensure that patients follow a smooth process through case acceptance to scheduling for their proposed treatment. Once the treatment coordinator has "closed" the patient, it is the financial coordinators responsibility to get them scheduled for treatment. This process involves presenting their insurance benefits and any patient portion that is due prior to treatment and collecting that dollar amount, all while ensuring they stay comfortable.
Primary Objectives:

checking messages first thing in the morning and following up with the callers
check emails
Taking telephone calls from patients, specialists and other dentist who have questions about treatment
scheduling and confirming appointments when needed
getting any prescriptions signed and ready
collecting any amount of money due at the end of the appointment
collecting payments over the phone and ensuring payments are applied to correct provider
making follow up appointments with dentist, specialist, etc.
posting charges after treatment is completed

Skills that are required:

Excellent verbal and written communication skills
Superior interpersonal and customer service skills
Excellent listening skills
Empathy for the needs of others
A professional demeanor
A good understanding of the dental profession
Superior organizational skills

Physical Demands:

Remain in a stationary postion 60% of the time
Occasionallly move around to access file cabinets, office machinery, etc.
Constantly operate a computer and other office products, such as a copy machine, printer and telephone system.
Frequently and accurately communicate with patients who have inquiries about appointments, treatment, and billing.

Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Supplemental Pay:

Bonus opportunities

Experience:

Microsoft Excel: 1 year (Preferred)

Work Location: In person

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