Dental Front Office Team Member - Desert Valley Dental - Reno, NV

Permanent Dental Receptionist / Front Desk Job

Reno, NV

Job Description

Desert Valley Dental is a fast-paced, growing, local team of dental practices and business professionals who are seeking to expand our awesome, always-smiling team…that’s where you come in! We are seeking a Treatment Coordinator for an exciting opportunity to directly contribute to the success of the practice and our company! You will conduct Treatment Presentations to ensure the patient understands their diagnosed treatment to improve their oral health, including coordinating financial arrangements. Call patients to ensure their appointments are confirmed, maintain incoming calls and maintain a full schedule, respond to emails sent to the practice within a 24 turnaround time, and coordinate follow-up visits after referral letters come in from specialists. If you’re a confident, organized, and dedicated professional (with a great work ethic!) looking for a career making a difference in people’s lives…this could be you! RESPONSIBILITIES:

Presents treatment plans using the CareCredit Calculator tool; including coordination of financial arrangements and insurance benefits and ensuring the patient’s understanding and acceptance of diagnosed treatment
Coordinates necessary appointments for dental care throughout all phases of a patient’s treatment plan
Review the daily sheet with the Practice Manager to ensure all procedures were posted to the correct treating provider and charged out to the patients
Checks out patients by ensuring copays have been collected and confirming reappointment
Initiates prep work for the following day, identifying opportunities in coordination with Practice Manager
Reviews and follows up on missed/canceled and pre-authorization reports

QUALIFICATIONS & SKILL REQUIREMENTS:

High School Diploma (or equivalent) required
A minimum of two years of customer-facing Dental Treatment Coordination required
Strong written and verbal communication, listening, and organizational skills required
Ability to work in a team-oriented environment with a positive attitude
Knowledge of dental insurance plans and dental terminology preferred
Bilingual required

BENEFITS:

401(k)
Dental Insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 32 – 40 per week
Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Day shift
Monday to Friday

Experience:

Dental Office: 1 year (Required)

Work Location: In person

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