Front office / scheduling coordinator

Come join our friendly general dental practice near Santana Row as a customer service / scheduling coordinator. Dental experience is not required (we will train), but prior customer service experience is required. Dental experience is a plus.

We are a very popular single doctor office near Santana Row, in business more than a decade. We average 5 star Yelp reviews and incredible customer satisfaction scores. We make dentistry fun! Our staff and clients stay with us quite a long time.

We are looking for the right personality to join us - who has excellent written and oral communication skills - who provides the exceptional customer service we're known for, with enough detail orientation to make sure nothing falls through the cracks.

You will be welcoming patients as they arrive, scheduling appointments by phone/text/website, verifying insurance coverages, collecting payments, and other duties as assigned. We have lots of tech to help do all of this efficiently too.

Predictable hours: approx 8:45-6 Mon-Thur, with light (or no) hours on Fridays. Free dental and ortho, vacation and IRA benefits available.

Candidates must provide proof of vaccination. Visible tattoos or piercings must be concealed. Due to handling of personal health information and financial transactions, background will be conducted.

Applicants please note: Indeed will request you to complete 2 assessments, please don't overlook these. Short-listed applicants will be asked to complete a questionnaire on Survey Monkey, please do not overlook this either.