Dental Front Office Scheduling/ Insurance Coordinator - South Bay Kids Dentistry - Saratoga, CA

Permanent Dental Receptionist / Front Desk Job

Saratoga, CA

Job Description

Job Title: Dental Front Office / Scheduling / Insurance Coordinator
We are seeking a highly organized and personable Dental Front Office Coordinator to join our team. The ideal candidate will excel in managing front office operations, handling patient interactions, processing billing, assisting with treatment plans, and marketing for the office. This role is crucial in ensuring a smooth and efficient experience for our patients from the moment they walk in the door until their treatment is complete. All our front office is cross trained in all front office duties.
Key Responsibilities:

Patient Interaction:
Greet patients warmly and professionally.
Schedule and confirm patient appointments.
Answer phone calls and respond to inquiries in a courteous manner.
Manage patient check-ins and check-outs.
Billing and Financial Management:
Verify patient insurance coverage and benefits.
Process and submit insurance claims, and follow up on unpaid claims.
Handle patient billing and payments, including co-pays and outstanding balances.
Provide patients with cost estimates for dental procedures and treatment plans.
Treatment Planning:
Assist the dentist in preparing and explaining treatment plans.
Ensure treatment plans are properly documented and communicated to the patient.
Coordinate with patients to schedule follow-up appointments and procedures.
Administrative Duties:
Maintain accurate patient records and ensure all information is up-to-date.
Handle correspondence, including emails and letters related to patient care and billing.
Manage office supplies and inventory.

Qualifications:

Previous experience in a dental office or similar healthcare setting is highly desirable.
Strong understanding of dental billing codes, insurance procedures, and treatment planning.
Proficient in office software and dental management systems.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Attention to detail and accuracy in handling patient information and financial transactions.

Benefits:

Competitive salary based on experience.
Health insurance
Paid time off and holidays.
Retirement savings plan.
Continuing education opportunities.

Job Type: Full-time
Pay: $28.00 - $35.00 per hour
Expected hours: 40 per week
Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Schedule:

Monday to Friday

Ability to Relocate:

Saratoga, CA 95070: Relocate before starting work (Required)

Work Location: In person

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