Dental Clinic Receptionist- Bilingual - All Care Health Center - Council Bluffs, IA

Permanent Dental Receptionist / Front Desk Job

Council Bluffs, IA

Job Description

ABOUT US
All Care Health Center’s mission is to provide affordable, comprehensive, high quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community relationships, to enhance the future of our community’s well-being.
We offer a comprehensive benefits package, including:

Eligibility for student loan forgiveness;
Medical, Dental and Vision Insurance;
Generous time off including:

Paid Time off (PTO) and Personal days
10 paid holidays, including your birthday!

Employer paid Life Insurance and Long Term Disability;
401(k) match up to 4%, and more!

POSITION OVERVIEW
The Dental Clinic Receptionist supports the front office area by providing exceptional customer service to ACHC patients and visitors.
SCHEDULE AND PAY
Clinic Open: Monday – Thursday 8AM - 7PM and Friday 8AM – 5PM. Scheduling needs will be discussed during interview. The pay depends on experience and start at $17.50/hour.
DUTIES

Schedule appointments according to written dental protocols
Triage patients according to written dental protocols
Prepare daily schedule for dental staff
Establish that each dental patient is advised of the sliding fee scale
Obtain necessary documentation for accurate dental billing and registers appropriate data on dental billing form
Assist dental patients in completing dental history, consent and financial forms if necessary
Perform cashiering and collection duties
Answer dental telephone calls into the clinic and make telephone calls to dental patients from the clinic
Pre-call dental patients to remind them of their appointments and notify patient of payment due at time of appointment
Maintain accurate dental files for patients and for quality control
Fax dental reports to other dentists’ offices, copy dental records and dental x-ray reports in charts according to written dental protocol & email
Follow up on “no-show” dental patients on a daily basis

QUALIFICATIONS

High school diploma or GED required.
Previous training and experience in dental reception setting preferred.
Spanish bilingual required.

To ensure the safety of our patients, employees and visitors, All Care Health Center is requiring all employees to be fully vaccinated against COVID-19 by March 15th, 2022. Exemptions may be granted for religious or medical accommodations.
At All Care Health Center, we are committed to providing an environment of equal employment opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under applicable law.
If you need assistance or an accommodation in applying for this or other job postings, please contact the HR department at (712) 325-1990.

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