Dental Front Office Receptionist - 321 Family Dental - Melbourne, FL

Permanent Dental Hygienist Job

Melbourne, FL

Job Description

Position Title: Front Desk Receptionist
Summary of the Position:
We are looking for a bubbly and outgoing receptionist for our small private dental office. The Front desk is the main contact to our customers and maintains a good customer relation by handling their questions and concerns with speed and professionalism, also performs general administrative duties and assists the Office Manager in order to carry out many day-to-day office activities. Must have the ability to maintain a positive, friendly attitude even under high pressure. Speaking Spanish is a plus.
We use Open Dental software
Responsibilities:
Welcome and check in patients in a friendly manner.
Answer calls with a smile and follow up on missed calls.
Maintain the schedule and ensure that all time is put to most efficient use.
Schedule appointments, confirm patient appointments as needed, re-schedule appointments as needed, use communication log as needed to document.
Ensure all patients are scheduled for follow up and routine appointments.
Collect and record payments on appropriate patient accounts.
Provide accurate information to patients who inquire about their dental treatment or account, directing them to doctor or office manager as necessary, always ensuring customer satisfaction.
Ensure the new patient forms and health history update form are completed and on file.
Scan documents / referrals / specialist reports into patient charts as needed.
Pull charts as needed and ensure labs are checked in as needed.
Accurately file any charts that are not in use.
Throughout day ensure waiting area and bathroom are in clean and neat condition.
Keep patient information protected and private.
Various office duties as assigned by the Office Manager.
Other responsibilities include assisting the dentist on an as-needed basis from time to time when the office is short-handed. These duties will be light and previous experience is not necessary.
Job Type: Full-time
Benefits:

401(k)
401(k) matching
Employee discount
Paid time off

Schedule:

8 hour shift
Monday to Friday

Education:

High school or equivalent (Required)

Experience:

Dental: 1 year (Required)

Work Location: In person

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