Princess Dental Staffing
Dental Front Desk Receptionist - Advanced Dental Management - Ashland, MA
- Permanent Dental Hygienist Job
- Ashland, MA
Job Description
Dental Front Desk Receptionist
Concord Woods Dental Group is seeking a Front Desk Receptionist to join our amazing team. In addition to greeting our patients when they enter the practice, this role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and some treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
Schedule: 4 days (Mon-Thurs)
Hours: M,T,Th, 7:45am-5pm, Wed: 10am-7pm
Responsibilities:
Strive to provide a superior patient experience
Support patients within presenting treatment plans
Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
Scheduling to patient clinical needs
Collect copayments and verify insurance coverage
Schedule and confirm patient appointments.
Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments
Support office manager with company initiatives such as Adit, Recallmax, Aging, and Abella
Qualifications:
One year of dental experience
Versed in dental terminology and procedures
Orthotrac experience
Maintains a positive, collaborative, and supportive disposition with team and patients
Understands and complies with HIPAA and HITECH Act of 2009
