Dental Front Desk Receptionist - South Hadley Dental Group - South Hadley, MA

Permanent Dental Hygienist Job

South Hadley, MA

Job Description

Part Time - Dental Front Desk Receptionist
**Full Time available if able to work both as a Front Desk Receptionist and Dental Assistant!
South Hadley Dental Group is seeking a Front Desk Receptionist to join our amazing team 2 days per week. In addition to greeting our patients when they enter the practice, this role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and some treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
Schedule: 2 days / week (Ideally Mondays and Fridays) as Front Desk. More days available if able to work as a Dental Assistant a few days as well.
Hours: 8am -5pm
Responsibilities:

Strive to provide a superior patient experience
Support patients within presenting treatment plans
Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
Scheduling to patient clinical needs
Collect copayments and verify insurance coverage
Schedule and confirm patient appointments.
Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments
Support office manager with company initiatives such as Adit, Recallmax, Aging, and Abella

Qualifications:

One year of dental experience
Versed in dental terminology and procedures
Orthotrac experience
Maintains a positive, collaborative, and supportive disposition with team and patients
Understands and complies with HIPAA and HITECH Act of 2009

Job Types: Full-time, Part-time
Benefits:

401(k)
Dental insurance
Health insurance

Schedule:

No weekends

Work Location: In person

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