Dental Front Office Coordinator - Epic Dentistry - Littleton, CO

Permanent Dental Receptionist / Front Desk Job

Littleton, CO

Job Description

About us
Epic Dentistry is a lifestyle-focused dental practice that aims to restore both oral and overall health for patients, enabling them to live life to the fullest. With a 'work hard, play hard' mindset, we prioritize spending dedicated time with each patient and promoting a balanced work-life environment for our team. This philosophy allows us to bring our best selves to work every day!
**Job Overview:**
We are seeking an upbeat and detail-oriented individual to join our Front Office team. As the first point of contact for patients, this team member will play a crucial role in ensuring a seamless and efficient experience for all visitors to our dental practice. The ideal candidate will have superior interpersonal skills, an understanding of dental terminology, and an ability to communicate treatment options to patients.
If you are outgoing, compassionate, driven, and looking to make a difference in people's lives, this role is for you!
**Responsibilities:**

Answer phones and schedule patient visits
Conduct intake of patient needs and health concerns
Set patient expectations and prepare patients for visit
Greet and check patients in
Verify and update patient records/demographics
Optimize hygiene daily schedule
Conduct follow-up calls to schedule patient re-care/treatment
Provide patient education/resources related to treatment
Encourage referrals and testimonials
Bring forward patient experience insights and recommendations for improvement

In addition to these primary responsibilities, this individual will play a supporting role in other aspects of the practice as-needed and as time allows. These responsibilities may include: insurance and benefit qualifications, treatment planning, facilitating patient financial arrangements, general office up-keep, and supporting marketing efforts.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 32 – 36 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

No weekends

Application Question(s):

What is it about this particular role that interests or excites you?

Experience:

Customer service: 1 year (Required)

Ability to Commute:

Littleton, CO 80127 (Required)

Work Location: In person

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