Part-Time, Dental Clinic Receptionist - Lane Community College - Eugene, OR

Permanent Dental Receptionist / Front Desk Job

Eugene, OR

Job Description

Posting Details

AA/EEO Statement

AA/EEO Statement:

Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.

Veterans Statement

Lane actively recruits veterans and those with disabilities for all positions. For accommodations and questions call 541-463-5586.

Veterans, please fax, e-mail, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources, roushz@lanecc.edu, 541-463-3970.
Lane Community College ensures that all documentation submitted to HR will remain confidential.

Position Information:

Posting Number:

240080

Job Title:

Part-Time, Dental Clinic Receptionist

Applicant Notification:

Department Information Our Dental Clinic is seeking to hire a part-time Receptionist, Administrative Support Specialist. This position works at the Lane Community College Dental Clinic at 2460 Willamette Street, Eugene Oregon or LCC Main Campus.

Search Information

Provide all documents as requested.
A resume may not take the place of any section of the application.
Transcripts are required for this position at the time of application. See instructions below.
Incomplete applications will not be considered.
Applications will remain in the applicant pool until the position(s) is filled.
First review date of applications may be as early as 10 business days after posting. Subsequent review dates will be based upon department needs. Lane Community College reserves the right to modify this information

Location:

Dental Clinic

Classification:

Administrative Support Specialist

Position Type:

Hourly Part-Time Classified

Anticipated Start Date:

Upon Hire

Salary/Wage:

Hourly

Salary/Wage Range:

$17.81 - $26.12 per hour (Classified Hourly Pay Grade 7)

Salary/Compensation Statement:

Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered.
Part-Time Benefits may be available for qualified employees.

Grant Statement:

Working Schedule:

Generally Monday – Friday, 8:00 am – 5:00 pm. Schedule may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12 month period.

FLSA:

Non-Exempt

Position Status:

Temporary

Full/Part:

Part-Time

Annual Schedule:

Other

Annual Schedule Details:

Hourly, based upon department/clinic needs.

Quicklink for Posting:

https://jobs.lanecc.edu/postings/12661

POSTING TEXT

Posting Date:

08/13/2024

Closing Date:

06/15/2025

Applicant Pool:

Term Pool

Open Until Filled:

No

Required QUALIFICATIONS

Required Education:

High school graduation or equivalent.

Required Experience:

Two (2) years of general office experience performing the full range of office support duties.

Licensure or Certification Requirements

Conditions of Employment:

Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail.
Must work and reside in the state of Oregon at the time their work is being performed.

Preferred QUALIFICATIONS

Preferred Education

Associate’s degree in office management or related field.
Coursework in health professions or a related field.

Preferred Experience

Bilingual fluency in Spanish.
Experience using EagleSoft or other Dental Software program.
Experience in the Dental Field.
Dental Clinic experience.

Language Statement

We welcome multilingual applicants who can support and welcome all students.

Bilingual/Multicultural Statement:

Inclusiveness, diversity, and equity are integral to Lane’s commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, multilingual skills, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education.

Equivalency Statement:

We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning.

Position Purpose:

Assist with reception for the Lane Community College Dental Clinic to schedule appointments, schedule student activities and provide excellent customer service.

Essential Functions:

Work as a member of the Dental Clinic Team to manage and schedule Dental Hygiene and Dental Assisting Program student use of the dental clinic as well as schedule patients for a busy multi-chair dental clinic.
Track and assist students, faculty and staff in meeting the needs of the educational requirements for each program within their clinical requirements.
Positively communicate information to students and patients from varied ethnic and socioeconomic backgrounds, in a kind, empathetic manner.
Assist in maintaining the smooth flow of the day-to-day activities of a professional dental clinic office including appointment scheduling, reminder calls, filing, and electronic dental records.
Coordinate and maintain appointment system for student and restorative clinics.
Provide initial contact, assess the immediacy and type of need and make appropriate emergency referrals.
Receive, document and reconcile payments received from patients.
Assist with varied grant and/or community partners.
Work with a wide variety of College departments, off-campus agencies, administrators, staff, students and the public.
Maintain currency in office and dental software programs.
Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students.
Other duties as assigned.

Equity and Inclusion

Demonstrate Lane’s core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences, are the basis of employee and student interpersonal communications and relationships, and are applied to all position responsibilities.
Duties are carried out respectfully inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran’s status, nationality, age, language, origin or employment status.
Must demonstrate an active concern for meeting the needs of students, staff, and the public.
Actively assist with ADA compliance in conjunction with Lane Community College’s Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities.

Supervision Statement:

Reports to and works under the general supervision of a division/department chair or other supervisor. Works under the overall guidance of the Dental Clinic team. After an initial training period, work is performed independently based upon standard office practices, department and College policies and clear guidelines/desk manuals for the position. Work is reviewed on completion and/or periodically for accuracy. Works under the overall guidance of the Division Dean.

Physical Demands/Working Environment:

This position works indoors and is exposed to usual office working conditions that includes office noises and interruptions, such as printers, telephones, and visitors. This position requires that an employee be able to sit or stand for extended periods of time; perform cognitive and psychometric work for more than six (6) hours a day. Work may require transporting materials up to twenty-five (25) pounds. Work Safely.

Knowledge Skills and Abilities:

Knowledge of, and Skills in:

Communication skills
Working well under pressure in a fast-paced environment
Organization
Group process facilitation
Team building
Problem-solving
Analysis of data
Writing and editing
Scheduling
Providing excellent customer service
Dental office management principles
Dental practices
Operation of office equipment including computers, fax machine, and copier
Scheduling, billing, data entry, records, supply purchasing and inventory management

Ability to:

Operate microcomputers and other office equipment requiring manual dexterity and good visual acuity
Utilize word processing, spreadsheet, and database software (Eaglesoft) effectively
Answer questions and troubleshoot problems on a daily basis
Take initiative
Plan work, set priorities
Maintain proper financial records
Work effectively in a team environment or independently
Work occasional evenings and weekends
Ability to maintain a flexible schedule
Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes

Applicant Instructions:

Applicant Instructions

Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties.
Resume / Curriculum Vitae (CV) may not take the place of any section in the application.

Required Documents To be considered a candidate for this position, all of the following must be included in the application package:

Application – Complete and submit online via the applicant portal.

Resume – Comprehensive of experience, education and accomplishments.

Cover Letter – Clearly detailing how you meet the qualifications for the position.

If applicable: DD214 – Veterans, please fax, email, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College; Zack Roush, roushz@lanecc.edu, 541-463-3970 Additional documents and letters of reference are not accepted.

Questions?

For assistance with the online application call 541-463-3970
For position questions contact Melanie Davis, 541-463-3247

How to monitor your application

Enter recruitment@lanecc.edu into your Safe Senders list. Notifications will be sent toward the end of the search process.

Visit your Employment Opportunities account. The main page will show your status in the search.

Positions close at 9:00 pm PST on closing date.

Transcript Instructions:

Transcripts are not required. If you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted.

Attach under “Optional Document”, fax, email, deliver or mail to:

Lane Community College

Human Resources

Posting #240080 Attn: Jill Denault

Building 3, 1st floor.

4000 E 30th Ave Eugene, OR 97405

Fax: (541) 463-3970

Email: denaultj@lanecc.edu

College and Division Information:

College Information

The goal of Lane Community College is to help students achieve their dreams and transform lives through learning. The faculty and staff are dedicated to helping students succeed. Lane partners with businesses in the community to help shape the current and future workforce. Lane is a learning-centered community college that provides affordable, quality, lifelong educational opportunities.

History

Lane was founded in 1964 by a vote of local citizens, and the main campus opened in 1968. The college was a successor to the Eugene Technical-Vocational School that was founded in 1938. Lane has received many awards and accolades for its innovative programs and high quality instruction. The college is a member of the League for Innovation in the Community College. One of the advantages of working Lane is living in the area. Lane’s main campus is in Eugene, a city known for its quality of life and for being the home of the University of Oregon. Eugene is home to more than 153,000 people and neighboring Springfield has more than 57,000 residents comprise the second largest population center in the state. Eugene and Springfield are nestled in the Willamette Valley between the Pacific Ocean and the Cascade Mountains. Some peaks in the Cascade Range can be seen from main campus. The area’s scenic mountains, forests, rivers, lakes, and coastline offer many opportunities for outdoor adventures or for just sitting back and enjoying the view. See what’s new at Eugene, Cascades & Oregon Coast (link is external).

Union Association:

LCC Employees Federation (Classified)

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

* The dental clinic serves diverse populations from the community and the college. As a front office support person, how would your multicultural and diversity experiences support serving the students and staff of the Clinic? (1200 characters, with spaces) Be specific (Open Ended Question)

Hiring Documents

Required Documents

Resume

Cover Letter

Optional Documents

Transcripts #1

Transcripts #2

Transcripts #3

Transcripts

Read More