Princess Dental Staffing
Dental Office Receptionist Patient Coordinator - New Smiles Dental - Culpeper, VA
- Permanent Dental Receptionist / Front Desk Job
- Culpeper, VA
Job Description
Job Overview:
We are seeking a skilled Dental Front Desk to join our team with a minimum of 2 years of experience at a Dental office . As a Patient Coordinator, you will be the first point of contact for our patients and play a vital role in providing excellent customer service. Your responsibilities will include managing patient appointments, handling phone calls, checking patients in and ensuring the smooth operation of the front desk.
Responsibilities:
- Greet and check-in patients, ensuring a warm and welcoming environment
- Schedule and confirm patient appointments using Dentrix software
- Answer phone calls and address patient inquiries or direct them to the appropriate staff member
- Verify insurance coverage and assist with insurance claims processing
- Collect and process patient payments
- Maintain accuracy of patient dental records and all other information
- Coordinate with dental assistants and hygienists to ensure efficient patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
- Assist with general administrative tasks as needed
Experience:
- Previous experience working in a dental practice.
- Proficiency in using Dentrix.
- Familiarity with front desk operations, including managing phone systems and appointment scheduling
- Knowledge of dental terminology and administrative support procedures
- Strong customer service skills with the ability to provide exceptional patient care
- Excellent communication skills, both verbal and written
- Detail-oriented with strong organizational skills
- Bilingual Spanish
We offer competitive pay based on experience and qualifications. This is a full-time position with excellent opportunities for career growth within our organization. If you are a dedicated professional looking to join a dynamic team, we would love to hear from you. Apply today to become part of our dental practice as a Dental Patient Coordinator
Job Type: Full-time
Benefits:
401(k)
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Rotating weekends
Experience:
Customer service: 1 year (Required)
Dental receptionist: 2 years (Required)
Dental office: 1 year (Preferred)
Language:
Spanish (Required)
Ability to Commute:
Woodbridge, VA (Required)
Ability to Relocate:
Woodbridge, VA: Relocate before starting work (Preferred)
Work Location: In person
