Front Desk Administrator

Front Office Assistant– Join Our Leadership Team 

Introduction:

Step into a role that transcends the ordinary. We blend cutting-edge dental care with unmatched patient experiences. We are on the lookout for a visionary Front Office Assistant who is not just seeking a job but a career that flourishes with innovation, leadership, and passion for excellence in patient service to spearhead our administrative and operational efforts. Are you ready to take on a role where your leadership skills and dedication to exceptional patient care can truly shine? This role is your opportunity to grow, driving forward our practice’s commitment to outstanding patient experiences and operational excellence.

About Mathews Dental Group:

Nestled in the heart of Westchester, our office is distinguished not only by its exceptional dental services known for its innovative approach to oral health and patient care, but also by its commitment to enhancing patient lives. Our office is a beacon of advanced dental care and genuine patient rapport, making us a leader in the dental community. We provide comprehensive dental services with a focus on creating lasting relationships and enhancing patient well-being through exceptional care.

Job Description:

As the Front Office Assistant/Manager, you will be a leader of our office operations, ensuring that every logistical and administrative task is handled flawlessly. Your role will include:

Managing daily front office operations including appointment scheduling, patient follow-ups, and reception duties.

Assisting billing processes, insurance verification, and financial arrangements to ensure accuracy and patient satisfaction.

Leading marketing efforts, including social media management, ad placements, and direct mail campaigns.

Engaging in special projects that promote clinic growth and enhance patient care

Developing and implementing office policies and procedures to improve efficiency and service quality.

Collaborating with staff to provide a seamless patient experience from check-in to check-out.

Who We Are Looking For:

Proven experience in dental office administration or a similar role, with the ability to oversee a wide range of administrative tasks.

Proficiency in dental practice software, particularly Eaglesoft, to streamline operations and enhance patient service.

Exceptional leadership skills with a talent for nurturing a positive workplace culture and driving team performance.

Strong emotional intelligence, with an ability to communicate effectively, resolve conflicts, and foster a collaborative team environment.

A strategic thinker with a hands-on approach to business development and operational management.

Proficiency in handling modern office technologies.

A commitment to personal growth and a passion for providing outstanding patient care.

Why Join us?

Leadership Development: Accelerate your career through direct leadership roles and comprehensive professional development. 

Competitive Compensation: Enjoy a robust salary package including vacation, 401K and medical benefits after probationary period. 

Empowering Work Environment: Thrive in a workplace that values your ideas and supports your professional development.

Community Impact: Be part of a team that makes a real difference in the lives of our patients and the broader community.

How to Apply:

Are you prepared to lead and inspire? If you believe you are the perfect candidate for this transformative role, please send your resume and a compelling cover letter to lmathews4@gmail.com. We look forward to discovering how you can make a profound impact with us. 

Join us, lead with us, and help us transform lives one smile at a time.