Dental Receptionist / Front Desk needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Aurora, CO

Job Description

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We Are

We are a pediatric dentistry practice located in the state-of-the-art IMH Aurora Crossroads Medical Building. We believe that every child’s oral health journey should be positive and life-changing. Our practice emphasizes the partnership between each child, their family, and our team to deliver world-class pediatric dental care. As part of our mission, we are committed to developing a world-class team with advanced knowledge and skills. We will invest in every team member who wants to learn, grow, and be the best at what they do. Are you that team member?

Who We're Looking For

Are you passionate about creating a warm and welcoming dental home for children and their families? Do you enjoy interacting with patients and families, and ensuring they have a positive experience from the moment they walk in the door? At Crossroads Pediatric Dentistry, we are looking for a kind, friendly, and organized individual to join our team as a Patient Care Coordinator. If you thrive in a supportive work culture and are dedicated to excellent customer service, you might be the right fit for our team!

Responsibilities

• Greet patients and families with a warm and friendly demeanor.
• Manage patient check-in and check-out processes efficiently.
• Schedule and confirm appointments using our practice management software.
• Collect and process payments, and verify insurance information.
• Answer phone calls and respond to inquiries about our services.
• Maintain an organized and welcoming waiting room area.
• Assist with patient records management and data entry.
• Coordinate with clinical staff to ensure smooth patient flow.
• Handle administrative tasks including filing, scanning, and mailing.
• Provide outstanding customer service to patients and families.

Qualifications:

• High school diploma or GED.
• Previous experience in a dental or medical office front desk role is preferred.
• Excellent communication and interpersonal skills.
• Experience with practice management software (experience with Curve is a plus).
• Ability to multitask and manage time effectively.
• Strong organizational skills and attention to detail.
• Proficiency in Spanish or other languages is a plus.
• Positive attitude and a commitment to providing excellent customer service.
• Punctuality and reliability.
• Ability to work collaboratively with team members and adapt to feedback.

Benefits:

• Competitive Pay
• Paid Sick Leave
• Paid Time Off
• Dental Insurance
• Performance Bonuses

Application: Please include a cover letter and resume with your application.