Licensed Registered Dental Assistant (RDA) - Jefferson Dental and Orthodontics - Austin, TX

Permanent Dental Receptionist / Front Desk Job

Austin, TX

Job Description

Join our team at Jefferson Dental and Orthodontics and become a part of our mission to provide exceptional patient care through education and empathy. As a Registered Dental Assistant (RDA), you will play a crucial role in delivering top-notch dental services while ensuring our patients have a 5-star experience. If you're passionate about dentistry and patient well-being, we invite you to apply and grow with us.

Position Overview:
As an RDA, you will work under the guidance of our Lead Registered Dental Assistant and Doctor, performing various office functions that contribute to our patients' overall well-being. Your responsibilities will encompass chairside assistance, patient care and education, laboratory tasks, and administrative duties. Additionally, you will receive cross-training to assist with front office tasks, all aimed at maintaining our commitment to a 5-star patient experience.

Core Responsibilities:

Foster a comfortable and welcoming environment for patients throughout their visit.
Gather and record patients' medical history for the dentist's reference.
Perform dental imaging, including x-rays and impressions.
Manage patient records and complete dental charting.
Organize and prepare instruments for dental procedures.
Administer topical anesthetics and assist with various clinical procedures.
Assist the dentist during treatments by handing instruments and materials.
Educate patients on effective dental care practices.
Create temporary crowns and assist with dental preparations.
Adhere to strict infection control protocols to meet industry standards.
Sterilize dental instruments and equipment, ensuring patient safety.
Provide support in various clinic areas as assigned by leadership as needed.
Participate in community outreach activities as needed.


Competencies for Excellence:

Leadership and Influence: Set and communicate goals, enhancing organizational commitment and acknowledging contributions.
Integrity & Credibility: Build trust and respect among patients, colleagues, and leaders through professional conduct.
Initiative and Results Orientation: Establish challenging goals, measure outcomes, and handle crises effectively.
Effective Communication: Understand and tailor communication to others' needs, anticipating and managing its impact.
Concern for Order and Quality: Maintain meticulous records, ensuring accuracy without compromising deadlines.
Teamwork: Foster a friendly and collaborative atmosphere, aiding colleagues.
Self-Management: Exhibit self-confidence, function effectively under pressure, and manage behavior to reduce stress.
Adaptability: Embrace change and support shifting priorities.
Diversity: Adapt and integrate into a diverse work environment and patient population.
Customer Service Excellence: Become a trusted advisor to patients, emphasizing and delivering a 5-star experience.


Job Requirements:

Minimum age of 18 required.
High School Diploma or equivalent required.
Bilingual (English/Spanish) highly preferred.
Active RDA certification and License required at time of hire.
Minimum 1 year of Dental office experience highly preferred.
Minimum 1 year of patient care or customer service experience highly preferred.
Intermediate to advanced computer skills, including data entry.
Reliable transportation and availability to work clinic hours, including Saturdays.


Join our dedicated team at Jefferson Dental and Orthodontics and contribute to our mission of providing exceptional dental care and a 5-star patient experience. If you're ready to make a positive impact on patients' lives and grow professionally, apply today.



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