As a dental practice owner, are you doing everything possible to increase dental business profitability? 

This article presents six strategies for a more profitable dentist's office and business. 

Let's get started. . . 

Understanding Dentistry as A Business 

Any discussion about profits should begin with the business side of dentistry. While it's typical to prioritize patient care – undeniably important - there are practical aspects that need to be addressed.

Many factors influence the profitability of your dental practice, including:

  • Rent, salaries, and supplies 
  • What is the price of your services?
  • What is your patient count?
  • Where is your practice located?

To maximize your revenue, having strategies to address each of these factors will help you achieve your revenue goals as a dentist. 

Let's explore the six strategies to make your dental office more profitable next . . . 

6 Strategies to Make Your Dental Practice More Profitable

Here are six tried-and-true strategies for increasing income and improving profit margins at your dentistry practice.

1. Inform Yourself and Your Team About Better Business Practices

Make sure you and your team fundamentally understand outstanding business principles.

Consider how each day's actions affect the bottom line, put a high value on customer satisfaction, and learn to identify and correct wastes of effort, time, and resources.

You'll receive more significant results from every other profit-improvement method you use at your practice if you teach everyone on the team to pay attention and think about profit, customer satisfaction, and other value concepts.

The goal is to ensure that your employees are invested in the success of your practice. Let them know that by helping you make the practice profitable, they will become rock stars in their respective roles. The majority of employees will be open to this approach.

2. Make a Well-Organized Marketing Plan

A good dental marketing strategy should be well-organized from start to finish, with a clear map of targeted campaigns, unified efforts, and incentives that everyone in the company understands.

You may already have a marketing plan in place, but how much of it is a plan, and how much is a haphazard collection of marketing efforts implemented sporadically?

3. Enhance Your Patients' Experience

Few people regard their visits to the dentist as enjoyable.

The key to success in a dentistry practice involves providing the best possible patient experience. If the clients are happy, they'll refer their friends and family to you and leave lovely reviews. Happy customers drive every success story. As the office manager, you're leading in creating a stellar patient experience.

4. Improve How You Receive Calls

You're missing out on potential profit if you don't have a plan for taking calls or a system for handling missed calls and voicemails. Every prospective or current patient interaction should be considered a sales call. Your receptionists should promote your practice with the same level of detail, scripting, and secondary considerations that a sales representative would.

5. Review Current Pricing Structure

Have you changed your prices in a long time? If this is the case, conduct competitor research to determine whether it is time to raise your prices. Procedure by procedure, costs should be calculated, considering the time, supplies, and personnel required for each. Then, update your charges and notify your patients to emphasize your dedication to their care. After you've completed these steps, create a regular method for monitoring prices to avoid falling behind again.

6. Keep up with Advancements in the Dental Field 

Some advancements have a minor impact, while others completely transform the dental industry. This extends beyond cutting-edge techniques, which have a place in increasing profit in a dental practice. It also includes simple changes such as less expensive methods of performing the same procedures, processes that cut procedure times in half, and any other profit-boosting breakthroughs. Profit, customer satisfaction, and professional reputation will more than compensate for the time spent keeping up with and being the first to implement these changes.

The Bottom Line 

The steps a dental practice should take to increase profitability come down to key concepts:

  • You can determine what your dental patients need and want by researching, crunching data, and having open and honest conversations.
  • Standing out to patients while meeting their needs and desires through impressive presentations, excellent customer service, and one-of-a-kind treatments they can't get anywhere else.
  • Increasing employee efficiency through morale-boosting activities, practice sessions, improved software solutions, and a general commitment to providing a positive patient experience.

Chris Lewandowski

Published September 21, 2022

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